Course Title: Work with diverse people

Part B: Course Detail

Teaching Period: Term2 2024

Course Code: EMPL7109C

Course Title: Work with diverse people

School: 535T Social Care and Health

Campus: Bundoora Campus

Program: C5417 - Diploma of Nursing

Course Contact: Suzie Cicero

Course Contact Phone: 03 9925-1812

Course Contact Email: suzie.cicero@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

ursula.monsiegneur@rmit.edu.au 

rosemarie.russell@rmit.edu.au 

Kate.lamble@rmit.edu.au  

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

none

Course Description

 In this course, you will gain the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCDIV001 Work with diverse people

Element:

1. Reflect on own perspectives

Performance Criteria:

1.1 Identify and reflect on own social and cultural perspectives and biases

1.2 Work with awareness of own limitations in self and social awareness

1.3 Use reflection to support own ability to work inclusively and with understanding of others

1.4 Identify and act on ways to improve own self and social awareness

Element:

2. Appreciate diversity and inclusiveness, and their benefits

Performance Criteria:

2.1 Value and respect diversity and inclusiveness across all areas of work

2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness

2.3 Use work practices that make environments safe for all

Element:

3. Communicate with people from diverse backgrounds and situations

Performance Criteria:

3.1 Show respect for diversity in communication with all people

3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence

3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible

3.4 Seek assistance from interpreters or other persons according to communication needs

Element:

4. Promote understanding across diverse group

Performance Criteria:

4.1 Identify issues that may cause communication misunderstandings or other difficulties

4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity

4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations

4.4 Address any difficulties with appropriate people and seek assistance when required


Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements


Details of Learning Activities

Details of Learning Activities

 

This unit is designed to be delivered in a Blended Learning mode.  Blended Learning involves learning through various modes, for example, online learning and learning in a classroom and clinical labs. 

The Blended Learning approach for this unit includes:

  • Online learning - provide you with formative feedback and facilitate your learning as you progress through your course
  • Classroom teaching - introducing you to key concepts within the course 
  • Labs - provide practice and simulation
  • Clinical experience - provides you with practical experience in a nursing health care environment
  • Self directed learning -  such as reading to expand your knowledge and understanding of information delivered 

All learning activities you will undertake within the course are designed to provide you with the practical skills, knowledge and attitudes required to perform to the standard expected in the health industry. 


Teaching Schedule

Week 

Date 

 

 

Group 

 

 

Topic 

 

Assessment / Learning activities 

Week 1 

  

  

On campus - face to face as per your student timetable for room details  

  

  

  

Culture 

  • How to define? 

  • Definition 

  • Identity  

  • Accepting differences 

Cultural diversity 

  • Diversity in Australia 

  • Benefits  

  • Challenges  

Cultural Shock 

Racism and discrimination 

Concept of Woke  

Cultural awareness 

Cultural – health care 

Cultural safety 

Engage with module content prior - during and following session 1 

In class discussion 

Online interactive activities / videos during the session 

Week 2 

On campus - face to face as per your student timetable for room details 

  

Cultural influences 

  • Health beliefs 

  • Attitudes to health 

  • Understanding and management of disease 

  • Expectations of health care services 

  • Approach to treatment 

  • Readiness for treatment 

Role of effective communication skills 

Health professional ethical and professional obligations 

Role of interpreters 

Misunderstanding and conflict 

Increasing health participation 

Increasing community involvement 

From here: Self-directed learning – Canvas modules 

Engage with module content prior - during and following session 2 

In class discussion 

Online interactive activities / videos during the session 

  

  

End of Week 2 - Sunday   

(portal closes 2359hrs) 

Due - Assessment Task 1 Part 1 (online quiz - 10 questions) 

  

Week 3 

  

  

  

  

  

  

End of Week 3 -  Sunday  

(portal closes 2359hrs) 

Due - Assessment Task 1 Part 2 & Part 3 (online quiz - total of 16 questions) 

Week 4 

  

  

 On campus RMIT practice based nursing labs - attend as per your allocation 

Week 4  

Due - Assessment Task 2 and Assessment Task 3 Practical interactions 

Week 7  

  

  

0900 - 1530 

On campus - face to face as per your student timetable for room details 

Aboriginal Cultural Awareness training (1day) – CHCDIV001 and CHCDIV002 – attendance is compulsory – location on campus as per your student timetable for ALL students  

 

Week 15 

  

  

Clinical placement block commences from week 15 - students will be allocated differing start dates 

Assessment Task 4 - conducted during Clinical Placement 2 

 


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral/written presentations and through the application of learned skills and insights. Full assessment briefs will be provided and can be found on CANVAS.


Assessment Tasks

 

Task 

Method and Type 

Graded / Ungraded 

 

Due Date 

Questioning 

Product Based 

Observation 

Assessment Task 1 - KNOWLEDGE (Part 1 online quiz and Part 2 & 3 short answer online responses) 

  •  

 

 

S/NS 

Part 1 

Week 2 

 28/07/24 

Part 2 &3 

Week 3  

04/08/24 

Assessment Task 2 - PRACTICAL (conducted on RMIT campus - simulated client interaction) 

  •  

 

  •  

S/NS 

End of week 4 

5/8/2024 

Assessment Task 3 - PRACTICAL (conducted on RMIT campus - simulated client interaction) 

  •  

 

  •  

S/NS 

End of week 4 

5/8/2024 


Assessment Matrix

Course Overview: Access Course Overview