Course Title: Manage a supply chain

Part B: Course Detail

Teaching Period: Term2 2025

Course Code: BUSM8879C

Course Title: Manage a supply chain

School: 525T Business & Enterprise

Campus: City Campus

Program: C5441 - Diploma of Logistics

Course Contact: Jeremy Glover

Course Contact Phone: +61 3 99251485

Course Contact Email: jeremy.glover@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Wayne Beasy

Email: wayne.beasy@rmit.edu.au

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to manage a supply chain, including the commercial and technical capabilities to ensure outcomes achieve organisational objectives.

It applies to individuals who are responsible for managing a supply chain in an organisation.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBPRC504 Manage a supply chain

Element:

1. Develop and implement a supply chain strategy

Performance Criteria:

1. Develop and implement a supply chain strategy

1.1 Identify the organisation’s objectives and the strategies for achieving them

1.2 Review current supply chain management strategy and how it delivers against organisational strategies

1.3 Assess supply chain opportunities that will add value to the organisation within the requirements of the strategy and budgetary allowance

1.4 Design and implement a supply chain strategy that increases effectiveness and achieves organisational objectives

1.5 Gain commitment of stakeholders to implement supply chain strategy

1.6 Assign responsibility to monitor supply chain strategy to relevant personnel

Element:

2. Manage the flow of supplies through the supply chain

Performance Criteria:

2. Manage the flow of supplies through the supply chain

2.1 Obtain information on the specifications of supplies in the supply chain

2.2 Clarify the aims, objectives and plans of supplies against organisational policies and procedures

2.3 Allocate supply chain tasks to self and other personnel

2.4 Support personnel to achieve supply chain tasks and milestones

2.5 Monitor and control the achievement of supply chain objectives against cost and timescales

2.6 Present reports on the results of supply chain outcomes to stakeholders

Element:

3. Manage supply chain relationships and activities

Performance Criteria:

3. Manage supply chain relationships and activities

3.1 Apply portfolio analysis techniques to assess relationships in supply chains in accordance with the supply chain management strategy

3.2 Evaluate financial, technical and performance data of suppliers in accordance with supply chain strategies

3.3 Identify opportunities to adjust supply chain strategies to respond to the changing needs of customers, supply chain and organisational objectives

3.4 Design and implement a framework to promote collaboration with suppliers to achieve a competitive advantage

3.5 Consult with organisation management to confirm progress of supply chain activities in accordance to organisational objectives

Element:

4. Evaluate and improve supply chain effectiveness

Performance Criteria:

4. Evaluate and improve supply chain effectiveness

4.1 Review the effectiveness of current relationships within the supply chain in accordance with the supply chain management strategy

4.2 Compare supply chain management models to determine most appropriate infrastructure to support organisational objectives

4.3 Assess techniques to support the development of innovation in the supply chain

4.4 Analyse cost reduction activities for a supply chain to achieve organisational objectives

4.5 Consolidate analysis and evaluation results to improve future supply chain management strategies and seek feedback from organisation management


Learning Outcomes


Performance evidence

Evidence of the ability to:

  • critically evaluate organisational supply chain management
  • successfully manage a supply chain in accordance with organisational policies and procedures, including:
    • implement a supply chain strategy
    • monitor supply chain activities
    • co-ordinate staff and engage relevant stakeholders
    • liaise with suppliers to drive efficiencies
  • evaluate and formulate recommendations to improve supply chain management strategy.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge evidence

The candidate must be able to demonstrate the following knowledge to effectively complete the tasks outlined in the elements and performance criteria of this unit, and to manage tasks and reasonably foreseeable contingencies in the context of the work role:

  • key features of organisational objectives and their relationship to the supply chain strategy
  • key requirements relating to the management of a supply chain, including:
    • organisational policies and procedures for procurement, tendering and contracting
    • contracting and tendering
    • ethical behaviour
    • purchasing and procurement
    • supply chain management
  • techniques to establish collaborative relationships
  • relevant legislation, regulations, standards and organisation policies.


Details of Learning Activities

This unit will be co-delivered and co-assessed with TLIX0016X - Manage outsourced supply chain operations - as a cluster is entitled "Manage outsourced operations and the supply chain".

The delivery of this cluster will be face to face on-campus.

The activities will include some elements of lecture style, some research-based and self directed learning. There will be a large part of the activities incorporating simulated business meetings, in class.

The emphasis will be mainly on interactive learning.


Teaching Schedule

Teaching / Class Schedule

Course Cluster: Manage Outsourced Operations and the Supply Chain

Semester 2 - 2025

Week / Topic

Topic details

Learning Material and Activities

Assessment

WEEK 1

Course Introduction

Introduction to Supply Chains & Outsourcing

Introduction review as covered in the semester 1 induction.

Course requirements and support documents / resources.


This week we will explore:
What is a Supply Chain and how do we describe it? – class discussion (Back to basics)

What is Outsourcing Operations in a Supply Chain - class discussion (Back to basics)

WEEK 2

Organisational Objectives & Strategic Alignment

This week we will explore:

Supply Chain Strategies

- Developing and/or reviewing a current supply chain management strategy against the organisation’s objectives to assist in achieving them.

WEEK 3

Planning Contracted Services

This week we will explore:

Plan and structure outsourced services effectively

WEEK 4

Compliance & Governance

This week we will explore:

Understand legal, industry and role responsibilities in a Supply Chain

WEEK 5

Designing Supply Chain Strategy

This week we will explore:

Develop actionable strategies and secure buy-in

WEEK 6

Assessing Contractor Capability

This week we will explore:

Determine service provider capability

WEEK 7

Risk & Disruption Mitigation

This week we will explore:

Manage supply chain risks and data systems

Mid Semester Break – 1st of Sept – 7th of Sept (inclusive)

WEEK 8

Contractor Recommendations

This week we will explore:

Make procurement decisions and assign roles

WEEK 9

Monitoring Contractor Performance

This week we will explore:

Manage outsourced service performance

WEEK 10

Disputes and Contract Termination

This week we will explore:

Resolve conflict and end contracts correctly

WEEK 11

Managing Relationships & Collaboration

This week we will explore:

Strengthen supplier partnerships

WEEK 12

Evaluation & Innovation

This week we will explore:

Drive continuous improvement and innovation

Assessment 1 Due

WEEK 13

Reporting & Strategic Adjustment

This week we will explore:

Adjust strategy based on performance

WEEK 14

Final Review & Reporting

This week we will explore:

Consolidate and communicate findings

WEEK 15

Final Review & Reporting (2)

This week we will explore:

Reporting

- Present reports on the results of supply chain outcomes to stakeholders

- Review and report on contracted services

- Performance of outsourced supply chain operations and compliance of contracted services is reviewed, in accordance with supply chain procedures

Assessment 2 Due

WEEK 16

Feedback, Resit, Resbmit


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

Assessment conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the administration – procurement and contracting field of work and include access to:

  • organisation policies and procedures
  • supply chain strategies and relevant supply chain management records
  • office equipment and supplies
  • case studies and, where possible, real situations in the workplace.

Assessors of this unit must satisfy the assessor requirements in applicable vocational education and training legislation, frameworks and/or standards.

Feedback

Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.


Assessment Tasks

Assessment Task 1 - Knowledge Test Due: Week 12

Summary and Purpose of Assessment

This short-answer assessment task is one (1) of two (2) assessment tasks you need to complete.

Both assessments need to be completed satisfactorily in order to be deemed competent for this cluster of two (2) units.

This assessment task allows you to demonstrate your knowledge of managing a supply chain and outsourcing supply chain operations in accordance with relevant organisational objectives.

Assessment Instructions

What

  • You have 18 questions to answer in SECTION B of this assessment guide (below)

Assessment 2 - Workbook and Presentation

Due: Week 15

Summary and Purpose of Assessment

This product assessment task is the final of two assessment tasks you need to complete satisfactorily, in order to be deemed competent for this unit.

This assessment will allow you to demonstrate your ability to manage a supply chain, including the commercial and technical capabilities to ensure outcomes achieve organisational objectives.

What

In this assessment consists of (2) parts.

Part A:

You are required to complete a portfolio workbook (template on Canvas Assessment menu) which includes multiple tasks.

Part B:

Presentation to management

You are to present details of analysis outcomes to management for approval to proceed for drafting a new SOP (Standard Operational Procedure) based on a transfer from their current ‘Push’ systems to a new ‘Pull’ system based on the changing demand environment.


Assessment Matrix

This course is a cluster of the following two (2) individual units within the Diploma of Logitics - TLI50224.

These 2 courses will be co-delivered and co-assessed, all two (2) assessments must be completed successfully to deem these two units satisfactory.

Cluster title: Manage outsourced operations and the supply chain

Units: TLIX0016X - Manage outsourced supply chain operations and BSBPRC504 - Manage a supply chain

The assessment matrix for competency based training is non-graded.

The following matrix will apply.

* Satisfactory
* Not Yet Satisfactory (NYC)

Course Overview: Access Course Overview