Course Title: Maintain, monitor and improve transport operations systems
Part B: Course Detail
Teaching Period: Term2 2025
Course Code: OMGT5042C
Course Title: Maintain, monitor and improve transport operations systems
School: 525T Business & Enterprise
Campus: City Campus
Program: C5441 - Diploma of Logistics
Course Contact: Jeremy Glover
Course Contact Phone: +61 3 99251485
Course Contact Email: jeremy.glover@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit involves the skills and knowledge required to maintain, monitor and improve an enterprise’s transport operations systems in various contexts within the transport and logistics industry.
It includes identifying systems involved with enterprise transport operations, overseeing conditions required for a safe and effective operations system, and reviewing the overall efficiency of those transport operation systems.
The unit generally applies to those who lead individuals or teams.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
TLIL5057 Maintain, monitor and improve transport operations systems |
Element: |
1 Identify operations systems |
Performance Criteria: |
1.1 Systems involved with enterprise transport operations are identified 1.2 Relevant safety and efficiency issues regarding operations systems are identified |
Element: |
2 Oversee conditions required for safe and effective operations systems |
Performance Criteria: |
2.1 Procedures for improving enterprise operations systems are implemented 2.2 Changes caused by improvements in operations systems are communicated to relevant personnel 2.3 Supervision is allocated according to the skill level and job role of the team member 2.4 Appropriate management systems are used to oversee operations systems |
Element: |
3 Review overall efficiency of transport operations systems |
Performance Criteria: |
3.1 Procedures for improving enterprise operations systems are reviewed and appropriate action is taken as required 3.2 Team members are provided with regular feedback on their work output in accordance with organisational requirements |
Learning Outcomes
Performance evidence
Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:
- adapting to differences in equipment and related standard operating and servicing procedures
- applying relevant legislation and workplace procedures
- communicating and working effectively with others when maintaining, monitoring and improving transport operations systems
- completing documentation related to work activities
- identifying, managing and reviewing operation systems
- monitoring work activities in terms of planned schedule
- operating electronic communications equipment to required protocol
- reading and interpreting policies, documents, legislation, instructions, procedures, information and signs relevant to work activities.
Knowledge evidence
Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:
- emergency procedures
- principles, purpose and location of controls, monitoring devices and systems
- procedures for adjusting controls to optimise the operation of the equipment
- relevant sections of national and state/territory regulatory requirements and codes of practice
- requirements for completing relevant documentation
- steps involved in planning the activities.
Details of Learning Activities
This unit will be co-delivered with TLIL5020 - Develop and maintain operational procedures for transport and logistics enterprises - as a cluster is entitled "Transport Management Systems & Procedures".
The delivery of this cluster will be face to face on-campus.
The activities will include some elements of lecture style, some research-based and self directed learning. There will be a large part of the activities incorporating role play and scenario based problem solving exercises.
The emphasis will be mainly on interactive learning using online resources written explicitly for this course which is focused on both Transport Management Systems and the Procedures used in everyday operations.
Teaching Schedule
| Week No. | Topic details | Assessment | |
| WEEK 1 | Introduction to Subject | ||
| & Assessments Overview | |||
| Introduction | |||
| WEEK 2 | The value of Transport in society | ||
| Transport tole in logistics | |||
| Transport Purpose and Modes | Modes - Road, Rail, Air, Sea ec. | ||
| WEEK 3 | Transport Systems by Mode | ||
| Integration of Transport Systems | |||
| Transport Systems & Info Systems | Transport Management Systems(TMS) | ||
| WEEK 4 | What TMS do for logistics operations | ||
| The variety of TMS | |||
| Transport Software & applications | TMS applied and the future | ||
| WEEK 5 | How TMS assist with Safety | ||
| How TMS assist with fatigue mgmt | |||
| Transport Safety and related systems | TMS applied and the future | ||
| WEEK 6 | Use of GPS with Routing n Scheduling in real-time | ||
| Delivery Booking & Yard Management Systems | |||
| Transport Efficiency & Operational Effectiveness | Fleet Maintenance & Vehicle Engine Mgmt Systems | ||
| WEEK 7 | Heavy Vehicle National Law | Assessment Task 1 Knowledge Assessment and Case Study |
|
| Dangerous Goods Code | |||
| Transport Legislation | Rail Safety National Law | ||
| WEEK 8 | What is a Safe Operating Procedure | ||
| Why, were and how SOPs n processes | |||
| Introduction to Procedures | Application of procedure writing to Systems Requirements Analysis | ||
| WEEK 9 | Freight Management Systems -purpose | ||
| Why do a Systems Requirement Analysis | |||
| Assessing Need for software - appropriateness of applications | Undertaking workplace research to assess benefits and formulate business case | ||
| WEEK 10 | Data and Information gathering | Assessment Task 2 - Role Play - in class Undertake a Systems Requirements Analysis |
|
| Securing and categorising findings | |||
| Researching need using Systems Requirements Analysis (SRA) | |||
| WEEK 11 | Summarising findings | ||
| Interpreting to validate system appropriateness | |||
| Intepreting and applying findings of SRA | Reflect, review and validate | ||
| WEEK 12 | Writing recommendations in business | ||
| Business case construction | |||
| Writing Recommendations / making a business case | Justifying project expenditure - cost benefit analysis / pay back periods etc | ||
| WEEK 13 | Value Stream Mapping | ||
| Critical Success Factors & KPIs | |||
| Procedure writing incorporating processes fulfiling policies | Performance Dashboards | ||
| WEEK 14 | Ptoject Management | ||
| Change Mgmt | |||
| Managing Projects - Communicating Change | Communicating Change successfully | ||
| WEEK 15 | Risk management applied to projects | Assessment Task 3 - Post ImplementationReport on outcomes of SRA, Implementation and Review of Freight Management System |
|
| Continuous Improvement process | |||
| Project Risk Management & CI | Project engaging for feedback & reporting | ||
| WEEK 16 | Recap and review of all key aspects learnt | ||
| Subject Overview & Careers | |||
| WEEK 17 | Resubmissions if necessary | ||
| Resubmits and alternate assessments |
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Assessment conditions
As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.
As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.
Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Resources for assessment include:
- a range of relevant exercises, case studies and/or other simulations
- relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry
- applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Feedback
Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.
You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.
Assessment Tasks
Assessment Task 1 - Knowledge Assessment and Case Study
A short-answer assessment task is one (1) of three (3) assessment tasks you need to complete satisfactorily, in order to be deemed competent for this unit.
This assessment task allows you to demonstrate your knowledge Transport Systems and related legislation and operating procedures in the context of logistic enterprises.
Assessment Task 2 - Undertake a Systems Requirements Analysis
This practical assessment task is the second of three assessment tasks you need to complete satisfactorily, in order to be deemed competent for this cluster.
This practical assessment will allow you to demonstrate your ability to prepare information, participate and respond to a Systems Requirement Analysis.
By putting yourself in the role of a SolveIT employee who is gathering information from 3PL Clients and their relevant departmental managers.
By your participation you will be provided the opportunity to demonstrate how you would perform and use your knowledge by carrying out this.
After you have all of the data and information, you will have the main components to undertake Assessment 3, where you will be provided the opportunity to make your unique and insightful recommendations.
Assessment Task 3 - Report on outcomes of SRA, Implementation and Review of Freight Management System
This portfolio assessment task is the third of three assessment tasks you need to complete satisfactorily, in order to be deemed competent for this cluster.
This portfolio assessment will allow you to demonstrate your ability to analyse the information and data you gathered in AT2 where you undertook a Systems Requirements Analysis. In this assessment you will bring together all of the components and knowledge gained thus far to build a portfolio of findings to reflect the processes of :-
- Recommending a system
- Trial of System
- Pre-Implementation
- Implementation
- Post Implementation
By putting yourself in the role of a SolveIT employee who is gathering information from 3PL Clients and their relevant departmental managers, who has now navigated through to the successful implementation of that system. You are asked to reflect back on the whole project and processes involved and document every aspect and its good parts and bad.
By your participation you will be provided the opportunity to demonstrate how you have performed and applied your knowledge.
After you have all of the data and information, you will have the main components to undertake Assessment 3, where you will be provided the opportunity to make your unique and insightful recommendations.
Assessment Matrix
The competency assessment map that maps all the assessment tasks is available on CANVAS
Other Information
This course is co-delivered and co-assessed with:
OMGT5040C Develop and maintain operational procedures for transport and logistics enterprises
OMGT50420 Maintain, monitor and improve transport operations systems
Course Overview: Access Course Overview