Course Title: Communicate in the workplace
Part A: Course Overview
Program: C6072
Course Title: Communicate in the workplace
Portfolio: BUS
Nominal Hours: 30.0
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
EMPL5580C |
City Campus |
TAFE |
650T TAFE Business |
Face-to-Face |
Course Contact: Callie Harvey
Course Contact Phone: +61 3 9925 5772
Course Contact Email: callie.harvey@rmit.edu.au
Course Description
This unit covers the fundamental communication skills needed to work in any sector of the finance industry. It includes the skills needed for interacting with customers, internal and external, and for giving, receiving and recording information.
Pre-requisite Courses and Assumed Knowledge and Capabilities
There are no pre-requisites or co-requisites for this unit.
National Competency Codes and Titles
National Element Code & Title: |
FNSICGEN301B Communicate in the workplace |
Elements: |
Communicate information to others using a range of techniques |
Interact with others to achieve workplace outcomes |
|
Record workplace information as required |
|
Use a range of techniques to gain workplace information |
Learning Outcomes
Overview of Assessment
Assessment may incorporate a variety of methods including technical requirements documentation, homework, assignments, group and/or individual projects, in class exercises, written and practical tests, problem solving exercises, presentations, direct observation of actual and simulated work practice, presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files, review of products produced through work-based or course activities.
Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. Students will be provided with feedback throughout the course to check their progress.