Course Title: Promote and represent the service

Part A: Course Overview

Program: C6099

Course Title: Promote and represent the service

Portfolio: DSC

Nominal Hours: 90.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global Studies, Soc Sci & Plng

Face-to-Face or Workplace

Course Contact: Anthony Graham

Course Contact Phone: +61 3 99254411

Course Contact Email:

Course Description

This unit describes the knowledge and skills required to promote and represent the organisation to the community.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Students are assumed to be experienced disability staff currently working at a senior direct service or supervisor, coordinator or management level.

National Competency Codes and Titles

National Element Code & Title:

CHCORG620C Promote and represent the service


1. Promote community awareness of the clients, their needs and their importance

2. Promote the service to increase its profile in the community

3. Represent the service

4. Respond to negative publicity and perceptions, as required

Learning Outcomes

Please refer to elements.

Overview of Assessment

Assessment will be through a mix of in-class tasks, workplace based projects and work place assessment.  A work place assessment will be undertaken once per year  with each student to allow students to present and discuss work place evidence.