Course Title: Work effectively with culturally diverse clients and co-workers
Part B: Course Detail
Teaching Period: Term1 2015
Course Code: EMPL7020C
Course Title: Work effectively with culturally diverse clients and co-workers
School: 155T Vocational Health and Sciences
Campus: Bundoora Campus
Program: C6119 - Advanced Diploma of Oral Health (Dental Hygiene)
Course Contact : Eleanor Schroeder
Course Contact Phone: +61 3 93411412
Course Contact Email:eleanor.schroeder@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Teacher: Marcella Sabo
Tel 9341 1409
Nominal Hours: 20
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
N/A
Course Description
This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
HLTHIR403C Work effectively with culturally diverse clients and co-workers |
Element: |
1. Reflect cultural awareness in work practice |
Performance Criteria: |
1.1 Demonstrate awareness of culture as a factor in all human behaviour by using culturally appropriate |
Element: |
2. Accept cultural diversity as a basis for effective work place and professional relationships |
Performance Criteria: |
2.1 Show respect for cultural diversity in all communication and interactions with co-workers, |
Element: |
3. Communicate effectively with culturally diverse persons |
Performance Criteria: |
3.1 Show respect for cultural diversity in all communication with clients, families, staff and |
Element: |
4. Resolve cross-cultural misunderstandings |
Performance Criteria: |
4.1 Identify issues that may cause conflict |
Learning Outcomes
On completion of this unit you will have developed a cultural awareness required for effective communication and cooperation with persons of diverse cultures.
Details of Learning Activities
Activities for this course include lecture, class discussions and online research
Teaching Schedule
Week | Topic | Assessment |
1 | Cultural awareness Working with cultural diverse clients/co-workers Communication. Provide details of assessment | |
5 | Oral presentation to class | Task 1 |
6 | No class. Assignment due | Task 2 |
Learning Resources
Prescribed Texts
A complete book list will be provided during Orientation and available on Blackboard |
References
Other Resources
A list of relevant readings will be provided on Blackboard
Overview of Assessment
Assessment will include an oral presentation and a written report
Assessment Tasks
Task 1: Oral presentation on a cultural profile. Due Week 5
Task 2: Written report of an interview with a client/co-worker Due Week 6
Assessment Matrix
Available on Blackboard
Other Information
Late work that is submitted without an application for an extension (see below) will not be corrected.
• APPLICATION FOR EXTENSION OF TIME FOR SUBMISSION OF ASSESSABLE WORK - A student may apply for an extension of up to 7 days from the original due date. They must lodge the application form (available www1.rmit.edu.au/students/assessment/extension) at least 24 hours before the due date. The application is lodged with the School Admin Office on Level 3 of Dental Hospital. Students requiring longer extensions must apply for SPECIAL CONSIDERATION.
• For missed assessments such as exams- you (& your doctor if you are sick) must fill out a special consideration form. This form must be lodged online with supporting evidence prior to, or within, 48 hours of the scheduled time of examination http://www1.rmit.edu.au/students/specialconsideration
Note: Assignments will be marked as Satisfactory/Not satisfactory.
Students may be given the opportunity to resubmit the assignment if this is requested by the teacher and approved by the co-ordinator.
Students are required to achieve a Pass grade in both tasks to achieve Competence for this course
Course Overview: Access Course Overview