Course Title: Design and produce business documents

Part B: Course Detail

Teaching Period: Term2 2021

Course Code: BUSM6232C

Course Title: Design and produce business documents

School: 650T Vocational Business Education

Campus: City Campus

Program: C6141 - Advanced Diploma of Legal Practice

Course Contact: Theresa Lyford

Course Contact Phone: +61 3 9925 5444

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Roz Curnow

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the performance outcomes, skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications.

This unit applies to individuals who possess fundamental skills in computer operations and keyboarding. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.  

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBITU306A Design and produce business documents


1. Select and prepare resources

Performance Criteria:

1.1.            Select and use appropriate technology and software applications to produce required business documents

1.2.            Select layout and style of publication according to information and organisational requirements

1.3.            Ensure document design is consistent with company and/or client requirements, using basic design principles

1.4. Discuss and clarify format and style with person requesting document/publication


2. Design document

Performance Criteria:

2.1.            Identify, open and generate files and records according to task and organisational requirements

2.2.            Design document to ensure efficient entry of information and to maximise the presentation and appearance of information

2.3.            Use a range of functions to ensure consistency of design and layout

2.4. Operate input devices within designated requirements


3. Produce document

Performance Criteria:

3.1.            Complete document production within designated time lines according to organisational requirements

3.2.            Check document produced to ensure it meets task requirements for style and layout

3.3.            Store document appropriately and save document to avoid loss of data

3.4. Use manuals, training booklets and/or help-desks to overcome basic difficulties with document design and production


4. Finalise document

Performance Criteria:

4.1.            Proofread document for readability, accuracy and consistency in language, style and layout prior to final output

4.2.            Make any modifications to document to meet requirements

4.3.            Name and store document in accordance with organisational requirements and exit the application without data/loss damage

4.4. Print and present document according to requirements

Learning Outcomes

Details of Learning Activities

This course is being delivered intensively over a series of four facilitated workshops. Students are required to undertake self paced learning activities prior to each workshop. A range of learning activities are planned for this course including self-paced and collaborative classroom-based activities.

The self-paced activities will be delivered through various technology platforms and may include your contribution to wikis and discussion threads, reflective journals, quizzes and interactive sessions.

The collaborative classroom-based activities will include group discussions, group problem-solving activities and opportunities to practice your skills in a simulated/real workplace environment.

We expect you to participate and contribute in all scheduled learning activities.

This course guide contains information that describes course aspects that do not change and are locked in well ahead of the semester. Any information that differs due to changes of delivery is a consequence of COVID-19. Your course coordinator will advise you as to the correct details via Canvas.

Teaching Schedule

Online class and date What you need to have completed by the end of this class Assessments

One week prior to first class Canvas and all assessments available

Class 1 – Friday 1/10/2021 –

9:00am-12:00pm Modules ‘Week 1’ Topic 1 - Select appropriate Technology and Software – read all of the materials and view the videos Topic 1 – Activities Topic 2 – Organisational requirements and managing files and folders (and OHS) – read all of the materials and watch the video Topic 2 – Activity Week 1 - WHS Quiz

Modules ‘Week 2’ Topic 3 – Business Documents – read all of the materials, and save the RMIT Legal Practice Style Guide Topic 3 – Activity [updated to Week 2 – Business Documents Quiz] Topic 4 – Introduction to MS Word – read and access the links Topic 4 – Activities

Modules ‘Week 3’ Topic 5 – Create and Format Business Letter - read the materials and ppt Topic 5 – Activities Watch the recording – How to create a single letter template and produce a business letter from a template Watch the recording – How to create a multi-page letter template

Modules ‘Week 4’ Topic 6 – Business Documents and Tables – watch the video Topic 6 – Activities

Class 1 – Friday 1/10/2021 –

12:00pm-1:00pm Meeting for the purposes of taking instructions for Assessment 2

Assessment 1: 10 short answer questions Due Sunday 3/10/2021 11:59pm

Class 2 – Friday 8/10/2021 – 9:00am-1:00pm Modules ‘Week 5’ Topic 7 – Business Report – read the materials and watch the videos

Modules ‘Week 6’ Topic 8 – Formatting (section break, different headers and quick parts) – read the materials and watch the videos Topic 8 – Activities Watch the recording – How to format a report

Modules ‘Weeks 7&8’ Topic 9 – MS Excel – work through the tutorials Topic 9 - Activities

Assessment 2: · Briefing – Minutes of Meeting on 1/10/2021 · Partnership Agreement Due Sunday 10/10/2021 11:59pm

Class 3 - Friday 15/10/2021 –

9:00am-9:30am Additional instructions for Assessment 3

Class 3 - Friday 15/10/2021 –

9:30am-1:00pm Modules ‘Week 9’ Topic 12 – Sharing Data (between applications) – read the materials and watch the videos Topic 12 - Activities

Modules ‘Week 10’ Topic 11 – Mail Merge – read the materials and watch the videos Topic 11 - Activities

Modules ‘Week 11’ Topic 13 – MS PowerPoint – read the materials, work through the tutorials and watch the videos Topic 13 - Activities

Modules ‘Week 12’ Topic 10 – Create Access Database – watch the videos Topic 10 - Activities

Assessment 3: Power Point project Due Sunday 17/10/2021 11.59pm

Class 4 - Friday 22/10/2021 –

9:00am-1:00pm Complete all assessments and re-submissions. All re-submissions due.

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

In order to demonstrate competency in this unit, you must provide evidence of:

* designing and producing a minimum of 3 completed business documents, using at least 2 software applications in the production of each document
* using appropriate data storage options
* knowledge of the functions and features of contemporary computer applications.

Context for assessment

Assessment must ensure:

* access to an actual workplace or simulated environment
* access to office equipment and resources
* access to examples of style guides and organisational procedures. 

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.


Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed.

You should take note of all feedback received and use this information to improve your learning effectiveness and final performance in the course.   Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

Assessment Tasks

Assessment 1 - Due 3rd October 2021

Summary and Purpose of Assessment

This practical assessment task is the first of three assessment tasks you need to complete satisfactorily, in order to be deemed competent for this unit. This practical assessment will allow you to demonstrate your ability to design and produce various business documents and publications.

Assessment Instructions

There is 1 part to this task, you will be required to complete:

Part 1: Short answer questions

Assessment 2 - Due 10th October 2021

Summary and Purpose of Assessment

This practical assessment task is the second of three assessment tasks you need to complete satisfactorily, in order to be deemed competent for this unit. This practical assessment will allow you to demonstrate your ability to design and produce various business documents and publications.

Assessment Instructions

There are 2 parts to this task, you will be required to complete:

Part 1: Briefing

Part 2: Partnership agreement

Assessment 3 - Due 17th October 2021

Summary and Purpose of Assessment

This product assessment task is the final of three assessment tasks you need to complete satisfactorily, in order to be deemed competent for this unit. This assessment will allow you to demonstrate your ability to design and produce various business documents and publications.

Assessment Instructions

There is 1 part to this task, you will be required to complete:

Part 1: Case 421

Assessment Matrix

Other Information

Submission Requirements

  • Ensure that you submit assessments on or before the due date. 
  • Always retain a copy of your assessment tasks. (hard copy and soft copy)
  • When you submit work for assessment at RMIT University you need to use the Assessment task document that includes a declaration and statement of authorship.
  • Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers.

Resubmissions (VET Programs)

If you are found to be unsuccessful (Not satisfactory/Unsatisfactory) in a Course Assessment Task you will be allowed one resubmission.  Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission.

If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.


Penalties for Late Submission 

Late submissions of assignments without special consideration or extension will automatically be considered a re-submission (see above).


Extensions, Special Consideration and Adjustment to Assessments



Extensions are available for unforeseen circumstances of a short-term nature.

An application form must be submitted to the school at least one working day before the due date of the assessment.

Extensions can be approved for a maximum of one week (seven calendar days) past the due date for an assessment. (Where students need an extension exceeding one week they must instead apply for special consideration.)


Special consideration:

Special consideration is available for unexpected circumstances outside students’ control. These include but are not limited to: unexpected short-term ill health, and unavoidable family, work, cultural or religious commitments.

An application for special consideration is made in advance of an assessment wherever possible but will normally be accepted within five working days after the assessment date

For more information, see the Special Consideration page of the RMIT website.


Adjustments to Assessment:

RMIT provides several adjustments to assessment for students experiencing ongoing or long-term circumstances. Find the right one for your circumstances here.


Changes to the Assessment Scheme

Where a change to assessment approved by the dean/head of school changes an assessment due date, students will be given at least five working days’ notice of the new due date.



You can expect to receive marks and feedback on in-course assessment work in time to improve your performance in related assessment tasks later in the course.


Academic Integrity and Misconduct

Students demonstrate academic integrity in their assessment practices by:

  • engaging with assessment activities in an honest way;
  • providing accountability for the authorship and originality of work submitted;
  • acknowledging the work of others and the re-use of original work.

Academic misconduct is addressed in accordance with the Student conduct policy

Assessment involving research with human participants, their information or their tissue, or animal subjects is carried out in accordance with the Staff ethics and integrity policy.

For further information see the Academic Integrity website.


Review and Appeal

A student may request a review of an assessment result or appeal a final course grade in accordance with the Conduct of assessment and appeals section of the Assessment Processes.


Grade Criteria

You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying. The following grades are available for this course.


Vocational education grades:

CA - Competency Achieved

NYC - Not Yet Competent

DNS - Did Not Submit for assessment

Course Overview: Access Course Overview