Course Title: Work with diverse people

Part A: Course Overview

Program: C3400 Certificate III in Individual Support (Ageing, Home and Community)

Course Title: Work with diverse people

Portfolio: DSC Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

GEDU6077C

City Campus

TAFE

365T Global, Urban and Social Studies

Face-to-Face

Term1 2019

Course Contact: Renee Costa

Course Contact Phone: +61 3 9925 0886

Course Contact Email: renee.costa@rmit.edu.au



Course Description

 

 

Course Description 

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

 

This unit applies to all workers. 

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

CHCDIV001 Work with diverse people

Elements:

1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness

2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all

3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs

4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required


Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. 

 


Overview of Assessment

Overview of Assessment 

This unit of competency is delivered and assessed with the following units of competency:

 

• CHCCOM005 Communicate and work in health or community services  

• CHCLEG001 Work legally and ethically 

• HLTWHS002 Follow safe work practices for direct client care 

 

There will be three forms of assessment including knowledge quizzes, simulated assessments and practical assessments undertaken in the work place.

 

The assessment tasks are as follows:

Task 1: Knowledge quiz

Task 2: Workplace documentation (Hazard audit)

Task 3: Practical demonstration (Meal assistance)

Task 4: Practical demonstration (Manual handling)

Task 5: Practical demonstration (Leisure & lifestyle)

Task 6: Simulation activity (Emergency response)