Course Title: Provide person-centred services to people with disability with complex needs

Part B: Course Detail

Teaching Period: Term2 2017

Course Code: HWSS6117C

Course Title: Provide person-centred services to people with disability with complex needs

School: 365T Global, Urban and Social Studies

Campus: City Campus

Program: C4365 - Certificate IV in Disability

Course Contact: Renee Costa

Course Contact Phone: 9925 0886

Course Contact Email: renee.costa@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to provide person-centred services to people with disability with complex or special support needs under the supervision of a relevant professional

This unit applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.

This unit is delivered and assessed as a cluster with:

CHCDIV001 - Work with diverse people

CHCCCS025 - Support relationships with carers and families


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCDIS010 Provide person-centred services to people with disability with complex needs

Element:

1. Evaluate and prioritise the needs of a person with complex support issues

Performance Criteria:

1.1 Identify and prioritise the needs of the person, taking into account the possibility of co-existing issues

1.2 Identify specific problems, issues and challenges for the person in line with job role and organisation procedures

1.3 Analyse and interpret data, with assistance from health professionals and other relevant personnel

1.4 Recognise the impact of complex support issues on the persons family

1.5 Establish priorities for support with the person and/or family and/or carer and/or relevant other

Element:

2. Develop an individualised plan to achieve maximum quality of life

Performance Criteria:

2.1 Utilise best practice guidelines when developing strategies to address complex and/or special needs

2.2 Liaise with relevant experts and/or health professionals when developing individualised plans

2.3 Negotiate and establish goals with the person and/or family and/or carer and/or relevant other

2.4 Access and negotiate resources in order to deliver identified services

2.5 Access community support agencies to facilitate the achievement of established goals

Element:

3. Coordinate the delivery of the individualised plan

Performance Criteria:

3.1 Ensure services and support activities are undertaken by appropriately skilled workers

3.2 Recognise when a service and/or support worker is no longer able to provide the level of service required

3.3 Support all stakeholder involved in the service provision to understand the individualised plan and their roles and responsibilities within that plan

Element:

4. Coordinate the monitoring, evaluation and review of the individualised plan

Performance Criteria:

4.1 Seek feedback from all stakeholder when evaluating effectiveness of the individualised plan and re-prioritising support needs

4.2 Seek feedback from the person and/or carer and/or relevant other when evaluating effectiveness of the individualised plan

4.3 Seek advice and assistance when the person’s goals and needs are not being achieved

4.4 Make necessary revisions to the individualised plan in line with role, organisation and/or program guidelines and in consultation with the person and/or family and/or carer and/or relevant other


Learning Outcomes


 

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

  • class exercises to review discussions and workshops
  • seminars/workshops/presentations
  • practical demonstration and use of workplace equipment and tasks
  • guest presentations
  • group discussions
  • research in and out of class time
  • independent workplace case study
  • group activities/projects


Teaching Schedule

 

Workshop numberContentElements/ UnitsAssessment
7Disability work in a diverse community - maintaining and developing individual networks
- overview of course content and assessment requirements
- identifying individual and community networks
- Diversity - cultural, religious, economic, social, gender, sexual orientation
- Identifying how community diversity links with the needs of the people you support
- Reviewing individual and complex support needs and effective planning
- Communication and language needs

CHCDIV001

1,2,3

CHCDIS010
2,4

CHCCCS025
2, 3

Assessment task 1: Questions

Assessment task 2: Case study part 2

Assessment task 3: Performance evidence
Workplace appointment to be scheduled

8

Working within a holistic framework- the diverse and complex needs of the people you support and their families and carers
- Overview of course content and assessment requirements
- Needs and issues in a life - health, relationships, accomodation, financial security
- Assessment of needs outside disability specific issues
- Disability support worker roles in assessment and identification of non-disability specific needs
- Implementing the individual plan in this context

 

CHCDIV001
1,2,3

CHCDIS010
2,4

CHCCCS025
1

Assessment task 1: Questions

Assessment task 2: Case study part 2

Assessment task 3: Performance evidence
Workplace appointment to be scheduled 


Learning Resources

Prescribed Texts


References


Other Resources

Additional resources available both in class and online.


Overview of Assessment

Assessment Task 1: Workshop - Short answer based on work practices in diversity including complex needs


Assessment Task 2: Case Study Part 2 - based on a person whom you support including family/carer support


Assessment Task 3: Professional Discussion, Workplace Document, Third Party Report 


Assessment Tasks

 

This course is assessed in accordance with competency based assessment. The unit CHCDIS010 Provide services to people with disability with complex needs is assessed with the units CHCCCS015 Provide individualised support and CHCDIS007 Facilitate the empowerment of people with disability.

To demonstrate competency in this course you will need to complete all of the following pieces of assessment to a satisfactory standard. You will receive written feedback on all assessment (refer to MyRMIT for assessment criteria).  You will receive a full assessment brief and it will be available on the Blackboard site accessed via MyRMIT. 

Assessment Task 1:  Work responsibilities and practice – short answer questions

You will answer questions about your work practices, responsibilities and roles as disability staff in working with people with disabilities.  The questions relate to the areas of diversity, complex needs and your support for relationships between clients and their families and carers. 

 

Assessment Task 2: Case Study Part 1 – based on a person whom you support

The Case Study Part 2 – CHCDIV001, CHCDIS010, CHCCCS025.  Through careful selection of a client whose profile and needs match the 3 units, you will build on evidence of your knowledge, skills and work practices working with diverse people,  providing person-centred services to people with disability with complex needs, supporting relationships with carers and families.   We will spend some time in early workshops talking about the requirements for the units, linking those to your job roles and responsibilities.   Clients, families/carers and the organisation should be consulted to inform them of the purpose and outline of the Case study so that they are able to make an informed decision around consent.  All identifying details will be altered by each student as they prepare their responses to each part of the Case Study.

Assessment Task 3: Professional Discussion and performance evidence, Third Party Report

This describes skills and knowledge you can demonstrate via your job role working with diverse people,  providing person-centred services to people with disability with complex needs supporting relationships with carers and families.  This will be provided via a professional discussion and presentation of workplace evidence during planned workplace visits, and a third Party Report from your team leader or manager.

When you have completed all unit tasks to “Satisfactorily completed” standard, you will be signed off as “Competency Achieved” in this unit. 


Assessment Matrix

Students will be given an assessment marking guide for reference at the time that the assessment tasks are distributed and verbal feedback if required

Other Information

Work Integrated Learning

This is a Work Integrated Learning course in which you will complete a 240 hour placement in an organisation, undertaking the kinds of professional tasks you could expect in your work after graduation.

Police Check

You must obtain evidence of a satisfactory National Police Records Check before undertaking work placements and will need to pay the associated costs.

or

You may be required to obtain a satisfactory National Police Records Check at the request of their placement agency.

Working with Children

You must provide evidence of a satisfactory Working with Children check before undertaking work placements and will need to pay the associated costs.

or

You may be required to obtain a satisfactory Working with Children Check at the request of their placement agency.

Immunisation

You may be required to provide evidence of immunisation for certain diseases before undertaking work placement. You will need to discuss the specific requirements of your placement with the course coordinator and/or WIL practitioner and will need to pay the associated costs for immunisation.

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students

Cover Sheet for Submissions 

You must complete a submission cover sheet for every piece of work submitted in hardcopy. For every piece of work submitted online you will complete an e-Declaration. The signed cover sheet or e-Declaration acknowledges that you are aware of the plagiarism implications.

Attendance

It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

Applying for Special Consideration

If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see: http://www1.rmit.edu.au/students/specialconsideration

Assessment Appeals

If you believe your assessment result or final result is wrong please contact the course coordinator and provide the reason why you think your result is incorrect. Valid reasons for seeking a review of results include:

  1. a) You believe an error has occurred in the calculation of the grade; or,
  2. b) You believe the assessment did not comply with criteria published in the Course Guide; or,
  3. c) You believe the assessment did not comply with University Policies on Assessment (i.e. an error in process has occurred).

Full details of the procedure (including appeals procedure) can be located at this RMIT site: http://www1.rmit.edu.au/policies/academic#assessment

Academic Integrity

Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source.

If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website: http://www.rmit.edu.au/academicintegrity

The RMIT library provides tools to assist with your referencing http://www1.rmit.edu.au/library/referencing

Plagiarism and Collusion

Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.

Examples of plagiarism include:

  • Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
  • Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
  • Piecing together text from one or more sources and adding only linking sentences;
  • Copying or submitting whole or parts of computer files without acknowledging their source;
  • Copying designs or works of art and submitting them as your original work;
  • Copying a whole or any part of another student's work; and
  • Submitting work as your own that someone else has done for you.
  • Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.

For further information, please see the RMIT Plagiarism Policy –  http://www.rmit.edu.au/browse;ID=sg4yfqzod48g1 (unresolved) – and the RMIT Student Conduct Regulations http://www1.rmit.edu.au/browse;ID=r7a7an6qug93

Plagiarism Software

The originality verification software Turnitin may be used in this course. For details, see: http://www.turnitin.com

Complaints Procedure:

RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints.

Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.

Student Complaints Policy: http://www1.rmit.edu.au/policies/studentcomplaintspolicy

Student complaints Procedure: http://www1.rmit.edu.au/browse;ID=i1lexipvjt22

Student Complaints Form: http://mams.rmit.edu.au/v4ujvmyojugxz.pdf 

Course Overview: Access Course Overview