Course Title: Assist with administration in dental practice

Part A: Course Overview

Program: C4385 Certificate IV in Dental Assisting

Course Title: Assist with administration in dental practice

Portfolio: SEH Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

This unit is offered as Recognition of Prior Learning (RPL) and only applies to the students enrolled in the HLT45015 Certificate IV in Dental Assisting program, who do not have the current dental assisting qualification (HLT35015 Certificate III in Dental Assisting).

 https://www.rmit.edu.au/students/student-essentials/enrolment/apply-for-credit

 


Flexible Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

OFFC5318C

City Campus

TAFE

174T School of VE Engineering, Health & Science

Face-to-Face or Internet or Workplace

VE 2018 (All)

OFFC5318C

City Campus

TAFE

174T School of VE Engineering, Health & Science

Face-to-Face or Internet or Workplace

VE 2019 (All)

Course Contact: Ms. Suzanne Dellas Fatone

Course Contact Phone: +61 3 9341 1406

Course Contact Email: sue.fatone@rmit.edu.au



Course Description

This unit of competency describes the skills and knowledge required for a dental assistant to assist the operator by managing appointments to suit the patient and the organisation, recording and reconciling payments, and maintaining patient records.

 

This unit applies to dental assistants who assist with administration in dental practice.

 

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

HLTDEN003 Assist with administration in dental practice

Elements:

1. Communicate effectively with patients and other persons

2. Respond appropriately to enquiries from patients and visitors

3. Allocate appointments appropriate to patient and organisation requirements

4. Calculate and record basic financial transactions

5. Handle cash and record financial transactions

6. Maintain patient records

7. Assist with patient recalls


Learning Outcomes

 

  1. Communicate effectively with patients and other persons
  2. Respond appropriately to enquiries from patients and visitors
  3. Allocate appointments appropriate to patient and organisation requirements
  4. Calculate and record basic financial transactions
  5. Handle cash and record financial transactions
  6. Maintain patient records
  7. Assist with patient recalls


Overview of Assessment

This course is offered as part of the HLT45015 Certificate IV in Dental Assisting RPL process and the HLT45015:C4385 Existing Skills and Knowledge Inventory and  HLT45015:C4385 RPL Guide is required to be completed.