Course Title: Lead and manage team effectiveness

Part B: Course Detail

Teaching Period: Term1 2020

Course Code: GEDU6108C

Course Title: Lead and manage team effectiveness

School: 375T Vocational Design and Social Context

Campus: City Campus

Program: C5349 - Diploma of Live Production and Technical Services

Course Contact: Rebekha Naim

Course Contact Phone: +61 3 9925 4815

Course Contact Email:

Name and Contact Details of All Other Relevant Staff


Deb Hatton (Semester 1)


Simon Embury (Semester 2)

Phone 03 9925 4345


Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

In the Live Production industry, much of the work is carried out in teams. In this course you will develop performance plans, lead lighting crews and work with the heads of other production crews.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWOR502 Lead and manage team effectiveness


1. Establish team performance plan

Performance Criteria:

1.1 Consult team members to establish a common understanding of team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives 

1.2 Develop performance plans to establish expected outcomes, outputs, key performance indicators (KPIs) and goals for work team 

1.3 Support team members in meeting expected performance outcomes


2. Develop and facilitate team cohesion

Performance Criteria:

2.2 Develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities 

2.3 Provide feedback to team members to encourage, value and reward individual and team efforts and contributions 

2.4 Develop processes to ensure that issues, concerns and problems identified by team members are recognised and addressed


3. Facilitate teamwork

Performance Criteria:

3.1 Encourage team members and individuals to participate in and to take responsibility for team activities, including communication processes  

3.2 Support the team in identifying and resolving work performance problems 

3.3 Ensure own contribution to work team serves as a role model for others and enhances the organisation’s image for all stakeholders


4. Liaise with stakeholders

Performance Criteria:

4.1 Establish and maintain open communication processes with all stakeholders  

4.2 Communicate information from line manager/management to the team 

4.3 Communicate unresolved issues, concerns and problems raised by team members and follow‑up with line manager/management and other relevant stakeholders 

4.4 Evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

You will:

  • plan and work in small production lighting teams in class
  • occasionally lead these teams
  • work in a small production lighting team along side other specialists in a professional or semi-professional setting 

Details of Learning Activities

Learning activities in this course include:

  • Teacher lead class discussions
  • Industry examples and case studies
  • Group activities and projects
  • Venue visits
  • Guest presenters
  • Research
  • Work placement

Teaching Schedule

This course is taught in combination with one other unit (clustered);

CUAPPM504 Manage bump in and bump out of shows BUSM 7908C

Note: While all course content in this schedule will be covered, the weekly order may change depending on class needs and availability of speakers and resources.

Semester 1 Teaching Schedule with Deb Hatton

1 INTRODUCTION + Behavioural Policy    
2 Submit / Complete BP and Team plans EOP EOP
3 Define Bump In / Out tasks + draft Sched    
4 Tech Inventory and Work Briefs    
5 Finish Crewing and Prep for Assessment 2. Develop and facilitate team
1. Organise equipment + human 
      2. Plan movement of physical elements
    4. Liaise with stakeholders  
7 - 14 Prac Assessment Task PE and KE all PE and KE all
15 Create + Submit a Production Schedule     
16 GUEST LECTURER - SEM 2 BRIEF Mr Howard Freeman

Mr Howard Freeman 


Semester 2 Teaching Schedule with Simon Embury

Schedule of Planned activities and assessment (Subject to change)
Week # Class Focus Unit and Elements Unit and Elements Assessment
    CUAPPM504 Manage bump in and bump out of shows  BSBWOR502 Lead and manage team effectiveness Bump, Safe and Team assessments given out
1 Course introduction, Canvas  and assessment requirements. Identifying industry sectors 1. Organise equipment and human resources 1. Establish team performance plan.  
2 Identifying industry sectors, preparing for practical placement and assessment 2. Plan movement of physical elements 2. Develop and facilitate team cohesion  
3 Identifying industry sectors, preparing for practical placement and assessment 3. Manage installation and removal of physical elements 3. Facilitate teamwork  
4 Identifying industry sectors, preparing for assessment   4. Liaise with stakeholders  
5 Bump in/out staff rostering and transport 1,2    
6-13 Assistance with  assessments  1,2,3 1,2,3,4  
14 Assistance with finalising assessments and feedback 1,2,3 1,2,3,4 Bump, Safe and Team assessments due.
15 Assistance with finalising assessments and feedback 1,2,3 1,2,3,4  
16 Course feedback and review 1,2,3 1,2,3,4  




Learning Resources

Prescribed Texts


Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:

The Learning Lab

The Study Support Hub

English for uni workshops

Overview of Assessment

Assessment for this course will involve demonstration of practical tasks and testing of your knowledge.

Assessment Tasks

This course is taught in combination with one other unit (clustered);

CUAPPM504 Manage bump in and bump out of shows BUSM 7908C

Assessment is ongoing throughout the course and will include a range of practical and theory components. Full assessment briefs will be provided and can be found on Canvas.

This is a Vocational Education and Training qualification and is assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills at a standard required in the workplace. To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task.

Results that apply to courses that are delivered and assessed in accordance with competency-based assessment are:

CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did not Submit for Assessment  

Deb - Semester 1

Each student will complete a set of practical tasks in class which are designed to assess the required bump in bump out knowledge and performance evidence.

The submission date for this assessment is April 30, 2019


Simon - Semester 2

Assessment will take place through Practical Placement at an approved employer, or via visiting and interviewing an approved industry employer. Each student will:

Part 1.         Organise and supervise the work of a team to bump in and bump out a show or event.

Part 2.         Each student will submit written answers to a set of required knowledge evidence questions. 

This assessment can be completed and submitted between August – October after consultation with the teacher/assessor.



Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available through Program Administration.

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters:

Cover Sheet for Submissions:

You must complete and sign a submission cover sheet for every piece of submitted work, including online submissions.


Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises

It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.

Assessment Feedback:

You will receive spoken and written feedback on all your work.  Where relevant, this feedback will also include suggestions on how you can proceed to the next stage of developing your projects.

Student Progress:

Monitoring academic progress is an important enabling and proactive strategy designed to assist you in achieving your learning potential.

Adjustments to Assessment (eg. applying for an extension of time):

If you are unable to complete any piece of assessment satisfactorily by the due date, you can choose to apply for an adjustment to your assessment. RMIT University offers a range of adjustments designed to support you in your studies, including an extension of time to complete the assessment.

Academic Integrity and Plagiarism:

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.

Credit Transfer and Recognition of Prior Learning:

Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).

Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.

Recognition of Current Competency (RCC) RCC applies only if you have previously successfully demonstrated competence in a unit of competency, and now require to be reassessed to ensure that the competence is being maintained.

Please speak to your teacher if you wish to discuss applying for Credit Transfer, RPL, or RCC for the unit(s) of competency addressed in this course.

Course Overview: Access Course Overview