Course Title: Manage change in a community sector organisation

Part B: Course Detail

Teaching Period: Term2 2015

Course Code: BUSM6454C

Course Title: Manage change in a community sector organisation

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C0044 - Graduate Diploma of Community Sector Management

Course Contact : Bronwyn Tanti

Course Contact Phone: +61 3 9925 9079

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 150

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites



Course Description

This course describes the knowledge and skills required to foster and implement constructive and beneficial change in a complex organisation. The skills described in this course may be applied across a range of community sector workplace contexts.

This course is delivered and assessed with the following courses - CHCADMIN604B: Manage the finance accounts, resources of an org and CHCORG605B: Manage HR in a community sector organisation

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCORG610B Manage change in a community sector organisation


1. Ensure practices of the organisation are appropriate

Performance Criteria:

1.1 Design and implement processes to regularly review relevance of organisation's philosophy in the light of needs of clients and key stakeholders
1.2 Undertake ongoing monitoring of organisation policies and practices to ensure they:
• do not support discrimination
• promote ethical behaviour
• meet duty of care responsibilities
• are based on principles of natural justice
• meet funding requirements
• continue to be relevant
1.3 Undertake ongoing evaluation of organisation's practices to ensure they:
• are consistent with its philosophies and policies
• positively contribute to meeting client and stakeholder needs


2. Respond to change in the community

Performance Criteria:

2.1 Implement appropriate strategies to provide accurate and current information on trends and changes in the community which may impact on the organisation and its clients
2.2 Identify and assess social, political and economic trends and anticipate their impact on the organisation, community and client group
2.3 Where required, commission expert advice and/or research to provide access to detailed information about trends and the likely impact of changes
2.4 Maintain currency with information and trends through membership of professional associations, research organisations and networks
2.5 Assess and revise appropriate management and work practices to reflect trends and research findings


3. Initiate and implement organisation change within a planning framework

Performance Criteria:

3.1 Identify changing requirements, initiate opportunities to change policies and practices, and promote to relevant staff, clients and stakeholders
3.2 Define the nature and scope of required changes, and develop strategies to successfully implement them, including:
• determining budgetary considerations
• appropriate consultation, negotiation and communication
• addressing possible barriers
• promoting effects and benefits of change
• risk assessment
3.3 Identify and implement changes that reflect:
• consideration of a range of alternatives
• appropriate consultation and communication with staff, client and stakeholders
• current accepted good practice
• appropriate levels of planning
• organisation quality assurance processes
• provision of relevant training
3.4 Put in place processes to ensure outcomes of changes are evaluated against expectations and previous performance


Learning Outcomes

Upon successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities

Essential learning activities will take place during a series of 1 day workshops. You will also be required to undertake independent studies. Some of the learning activities that you will undertake are:
• Analysis of current case studies
• Self- reflection exercises
• Discussion groups relating to theoretical and practice-based topics
• Problem based activities

Reflecting on your own work content is a significant aspect of this course, and you will be given opportunities during the workshops to discuss and think about your practice.

All courses and learning activities will be supported and complemented by RMIT’s learning management tool “blackboard”. You will be required to participate in on line learning activities each month using the discussion board forum.

Teaching Schedule

There are 10 workshops scheduled for this program. This course is taught and assessed together with CHCADMIN604B: Manage the finance, accounts, resources of an organisation and  CHCORG605B: Mange HR in a community sector organisation and will be covered in detail in workshops 7, 8 and 9.

WorkshopDateClass ContentUnit(s) of competency and elements
7August 2015Workforce development
• HR strategy and planning and link to org wide plans
• Recruitment
• Development
• HR Issues
Ensuring daily org practice covers:
• Duty of care
• Ethical behavior
• Principles of natural justice

• Budget plan
• Funding and income– monetary/ in kind
• Contracts/reporting
• Financial reports – P&L and Balance sheets
• Managing Resources – human and physical – systems, procedures, records
• Monitoring resource usage
• Auditing processes

Managing change
• Principles and practices of change management theory
• Linking change theory to practice – importance of reviewing org policy fits stakeholder needs
• Responding to community changes and trends
• Importance of community consultation strategies

CHCADMIN604B: Manage the finance, accounts, resources of an organisation

CHCORG605B: Mange HR in a community sector organisation

CHCORG610B; Manage change in a community sector organisation

8September 2015
9October 2015

Learning Resources

Prescribed Texts


Other Resources

Additional resources will also be available in the learning management tool “Blackboard”. A set of readings will be made available to you prior to each workshop. A list of program specific resources, including journals and texts that may support you in the program, can also be found on the link to the RMIT library in “Blackboard”.

Overview of Assessment

Assessment will include a written assessment, workplace visit and blackboard discussion

Assessment Tasks

This course is assessed by completion of the following tasks:

  • A research report focusing on change in the sector.
  • A blackboard discussion focusing on a change implemented by you within your organsiation.
  • A presentation to peers outlining a key change implemented within your organisation

Full details of these assessment tasks can be found on the Blackboard shell for the program

Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These are available from the Program Co-ordinator.

Other Information

Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.

It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at:;ID=9pp3ic9obks7

Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:;ID=vj2g89cve4uj1

Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at:;ID=g43abm17hc9w

Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site:;ID=kw02ylsd8z3n

Course Overview: Access Course Overview