Course Title: Support individual health and emotional well being

Part B: Course Detail

Teaching Period: Term2 2015

Course Code: OHTH5562C

Course Title: Support individual health and emotional well being

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C3304 - Certificate III in Aged Care

Course Contact : Renee Costa

Course Contact Phone: +61 3 99250886

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no formal pre-requisites for this course, however you will need to obtain a police check in order to participate in the practical placement and gain work in the sector as per legislative requirements.
You need knowledge of spoken English, as well as English literacy to a standard that is likely to meet workplace needs to enter the course. If you would like advice on the standard of English that is recommended for the course please contact the Course Co-ordinator via the details above.

Course Description

In this course you will learn how to support a client to engage with a relevant social network and the wider community. You will also learn how to support the client’s health and his or her emotional and psychological wellbeing. You will learn to recognise and accommodate a client’s cultural and spiritual preferences, and assist clients to create an environment suitable to his or her needs and preferences. You will learn how to recognise and accommodate the client’s expressions of identity and sexuality. You will also learn how to complete the documentation required for these asects of the work role.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCICS303A Support individual health and emotional well being


1)Support the client to engage with a relevant social network and the wider community

Performance Criteria:

1.1 Confirm the client’s social and recreational preferences
1.2 Identify a client’s social network (where possible)
1.3 Encourage and facilitate the client to attend social and recreational activities and wherever possible, involving their social network
1.4 Encourage and facilitate the client to attend social and recreational activities that promote the development of social networks
1.5 Recognise the need to modify or adapt social and recreational activities to meet specific needs of the client and report to appropriate person
1.6 Provide the client with information about community networks and activities available to them


3)Support the person’s emotional and psychological wellbeing

Performance Criteria:

3.1 Demonstrate basic understanding of the impact of client’s circumstances may have on emotional and psychological wellbeing
3.2 Identify processes, actions and circumstances that support the client’s self-esteem and confidence
3.3 Provide support in a manner that promotes the client’s self-esteem and confidence
3.4 Identify aspects of supporting a client’s emotional wellbeing outside scope of knowledge, skills and/or job role and seek appropriate support
3.5 Identify variations to a client’s emotional wellbeing and report to supervisor
3.6 Recognise and report possible indicators of client abuse and/or neglect and report according to organisation policy and protocol


7)Complete documentation

Performance Criteria:

7.1 Comply with the organisation’s reporting requirements
7.2 Complete documentation according to organisation policy and protocols
7.3 Maintain documentation in a manner consistent with reporting requirements
7.4 File documentation in accordance with organisation policy and protocols


2)Support the client’s health

Performance Criteria:

2.1 Demonstrate basic understanding of the impact the client’s circumstances may have on their health
2.2 Identify processes, actions and circumstances that support the client’s good health
2.3 Provide support in a manner that promotes the client’s good health
2.4 Confirm aspects of supporting a client’s health within scope of knowledge, skills and/or job role and seek appropriate support for those outside scope
2.5 Identify variations in a client’s physical condition and report to supervisor
2.6 Recognise indications that client’s experience of pain is affecting their wellbeing and report according to organisation policy and protocol


4)Recognise and accommodate a client’s cultural and spiritual preferences

Performance Criteria:

4.1 Demonstrate acceptance of a client’s cultural and spiritual preferences
4.2 Ensure work practices accommodate a client’s modesty and privacy according to cultural requirements
4.3 Demonstrate cultural sensitivity in communication practices
4.4 Facilitate the client’s participation in cultural and spiritual practices and celebrations
4.5 Provide the client with information regarding relevant cultural and spiritual networks available in the community


5)Support client to create an environment suitable to needs and preferences

Performance Criteria:

5.1 Encourage and assist client to maintain their environment
5.2 Assist client to feel secure and comfortable
5.3 Identify hazards and report to supervisor
5.4 Use appropriate aids to support comfort, safety and wellbeing
5.5 Facilitate established routines, rhythms and customs of client, where possible
5.6 Inform client of support services and encourage them to use services


6)Recognise and accommodate the client’s expressions of identity and sexuality

Performance Criteria:

6.1 Demonstrate understanding of the impact of the client’s circumstances on an individual’s expression of identity and sexuality
6.2 Recognise the impact of community values and attitudes regarding sexuality, ageing and disability
6.3 Avoid imposing own values and attitudes regarding sexuality on others
6.4 Support the person to express their sexuality
6.5 Respect different spiritual expressions of sexuality
6.6 Acknowledge unmet needs relating to sexuality and identity and refer to an appropriate person

Learning Outcomes

On successful completion of this course you will have developed and applied the required skills and knowledge to demonstrate your competency in the above elements.

Details of Learning Activities

In this course you will develop the knowledge and skills required to work to support a client’s health and emotional wellbeing. The skills and knowledge of this unit of competency will be applied according to an established individualised plan and with regard for the value and importance of people’s health and wellbeing. There will be individual and group activities during classes, field visits and guest speakers. The Certificate III Aged Care includes two field placements with a total of 130 hours across the whole program and the knowledge and skills you gain in this course will be developed further through placement.

Teaching Schedule


1.Introduction to Unit via review of elements and performance tasks/ Final assessment
2.Health Terminology – neurological disorders, mental ill health, dementia and the Brain. Identifying the similarity in symptoms between depression, anxiety disorders and dementia
3.Task one of final assessment task completed on site with allocated resident / placement supervisor
4.Risk and Protective Factors for depression and anxiety in older people

Learning Resources

Prescribed Texts


Other Resources

During sessions you will be directed to industry sources of information and provided with a workbook to complete throughout the course. You will also be directed to other learning materials and websites if required.

Overview of Assessment

In this course you will be assessed on the knowledge and skills that you have developed to meet the competency requirements of this course. You will complete assessments to determine your knowledge throughout the course which ensures you are equipped to perform your job role in the Aged Care sector, and the second method of assessment is where you give practical demonstrations of the tasks required in the job role for this course. These assessment tasks are conducted after you have had adequate preparation for the assessment and you will be supported throughout the assessment process. Some of the practical tasks will be done in the purpose-built facilities at RMIT; others will be done in your placement in a workplace setting.

Assessment Tasks

There are two assessment tasks allocated to this course:

1. Client interview and analysis
2. Case study


Assessment Matrix

The teacher will provide an assessment matrix for this unit.          

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters:

Cover Sheet for Submissions
Hardcopy: you must complete a submission cover sheet for every piece of work submitted in hardcopy.
E-Submission: you will complete an e-Declaration for every piece of work submitted online.
The signed cover sheet or e-Declaration acknowledges that you are aware of the plagiarism implications.

It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

Applying for Special Consideration
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see:

Assessment Appeals
If you believe your assessment result or final result is wrong please contact the course coordinator and provide the reason why you think your result is incorrect. Valid reasons for seeking a review of results include:
a) You believe an error has occurred in the calculation of the grade; or,
b) You believe the assessment did not comply with criteria published in the Course Guide; or,
c) You believe the assessment did not comply with University Policies on Assessment (i.e. an error in process has occurred).
Full details of the procedure (including appeals procedure) can be located at this RMIT site:

Academic Integrity
Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source.
If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website:
The RMIT library provides tools to assist with your referencing

Plagiarism and Collusion
Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.
Examples of plagiarism include:
• Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
• Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
• Piecing together text from one or more sources and adding only linking sentences;
• Copying or submitting whole or parts of computer files without acknowledging their source;
• Copying designs or works of art and submitting them as your original work;
• Copying a whole or any part of another student’s work; and
• Submitting work as your own that someone else has done for you.
• Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.
For further information, please see the RMIT Plagiarism Policy –;ID=sg4yfqzod48g1 – and the RMIT Student Conduct Regulations –;ID=r7a7an6qug93

Plagiarism Software
The originality verification software Turnitin may be used in this course. For details, see:

Complaints Procedure:
RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints.
Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.
Student Complaints Policy:
Student complaints Procedure:;ID=i1lexipvjt22
Student Complaints Form:

Course Overview: Access Course Overview