Course Title: Promote team effectiveness

Part B: Course Detail

Teaching Period: Term1 2009

Course Code: EMPL9719C

Course Title: Promote team effectiveness

School: 650T TAFE Business

Campus: City Campus

Program: C4114 - Certificate IV in Business Administration

Course Contact : Sylvia Baroutis

Course Contact Phone: +61 3 9925 5469

Course Contact Email:sylvia.baroutis@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

NIL

Course Description

This unit specifies the outcomes required of frontline managers to promote teamwork. It involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBFLM412A Promote team effectiveness

Element:

1.  Plan to achieve team outcomes

1. Team purpose, roles, responsibilities, goals, plans and objectives are identified, established and documented in consultation

2. Team members are supported in meeting expected outcomes

 

Performance Criteria:

Team purpose, roles, responsibilities, goals, plans and objectives are identified, established and documented in consultation

Team members are supported in meeting expected outcomes

Element:

2.  Develop team cohesion

1. Opportunities are provided for input of team members into planning, decision making and operational aspects of work teams

2. Team members are encouraged and supported to take responsibility for own work and to assist each other in undertaking responsibilities

3. Feedback is provided to team members to encourage, value and reward individual and team efforts and contributions

Performance Criteria:

Opportunities are provided for input of team members into planning, decision making and operational aspects of work teams

Team members are encouraged and supported to take responsibility for own work and to assist each other in undertaking responsibilities

Feedback is provided to team members to encourage, value and reward individual and team efforts and contributions

 

Element:

3.  Participate in and facilitate work team

1.Team members are actively encouraged to participate in and take responsibility for team activities and communication process

2. The team is given support to identify and resolve problems which impede its performance

3.  Own contribution to work team serves as a role model for others and enhances the organisation's image within the work team with clients/customers

Performance Criteria:

Team members are actively encouraged to participate in and take responsibility for team activities and communication process

The team is given support to identify and resolve problems which impede its performance

Own contribution to work team serves as a role model for others and enhances the organisation's image within the work team with clients/customers

Element:

4.  Liaise with management

1. Communication with line manager/management is kept open at all times

2. Information from line management is communicated to the team

3. Unresolved issues, concerns and problems raised by the team/team members are communicated to line manager/management to ensure action is taken

4. Unresolved issues, concerns and problems related to the team/team members raised by line managers/management are followd up to ensure action is taken

Performance Criteria:

Communication with line manager/management is kept open at all times

Information from line management is communicated to the team

Unresolved issues, concerns and problems raised by the team/team members are communicated to line manager/management to ensure action is taken

Unresolved issues, concerns and problems related to the team/team members raised by line managers/management are followed up to ensure action is taken


Learning Outcomes



Details of Learning Activities

Learning activities will include online discussions and group work together with exercises and independent research in order to develop competency, including skills and knowledge.


Teaching Schedule

Week beginingContentRequirements
Week 1-  9 FebruaryCourse overviewWelcome back to Certificate IV part-time students. Students should access the DLS Learning Hub for this course and follow the online instructions each week.
Week 2-  16 February

BSBFLM412A Promote team effectiveness

Planning to achieve team outcomes

Online theory exercises, activities and virtual teamwork

Aspire Customised RMIT Text- Chapter 1

Week 3-  23 February

 BSBFLM412A

Promote team effectiveness

Planning to achieve team outcomes

Online theory classes, activities and virtual teamwork

Aspire Customised RMIT Text- Chapter 1

Week 4-  2 March

 BSBFLM412A

Promote team effectiveness

Developing team cohesion

 MILESTONE ACTIVITY 1 DUE

Aspire Customised RMIT Text- Chapter 2

Week 5-  9 March 

 BSBFLM412A

Promote team effectiveness

Participating in and facilitating teamwork

 MILESTONE ACTIVITY 2 DUE

Aspire Customised RMIT Text- Chapter 3

Week 6-  16 March

BSBFLM412A

Promote team effectiveness

Liaising with management 

 MILESTONE ACTIVITY 3 DUE

Aspire Customised RMIT Text- Chapter 4

Week 7- 23 March

 BSBFLM412A

Promote team effectiveness

Liaising with management

 MILESTONE ACTIVITY 4 DUE

Aspire Customised RMIT Text- Chapter 4

Week 8- 7 April

 BSBFLM412A

Promote team effectiveness

Liaising with management

 Revise for course test
Week 9- 6 April

 BSBFLM412A

Promote team effectiveness

 IN CLASS TEST FOR BSBFLM412A
 

 MID SEMESTER BREAK

(STUDENT VACATION)

( 9-15 April)

 
Week 10- 20 April

 BSBCMN404A

Develop teams and individuals

 See Course Guide for BSBCMN404A
Week 11- 27 April

 BSBCMN404A

Develop teams and individuals

 See Course Guide for BSBCMN404A
Week 12- 4 May

 BSBCMN404A

Develop teams and individuals

 See Course Guide for BSBCMN404A
Week 13- 11 May

 BSBCMN404A

Develop teams and individuals

 See Course Guide for BSBCMN404A
Week 14- 18 May

 BSBCMN404A

Develop teams and individuals

 See Course Guide for BSBCMN404A
Week 15- 25 May

 BSBCMN404A

Develop teams and individuals

 See Course Guide for BSBCMN404A
Week 16- 1 June

 BSBCMN404A

Develop teams and individuals

 See Course Guide for BSBCMN404A

FINAL ASSESSMENT DUE

Week 17- 8 June

 BSBCMN404A

Develop teams and individuals

 IN CLASS TEST for BSBCMN404A
Week 18- 15 June

 BSBCMN404A

Develop teams and individuals

 Review


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

Students must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievements of each competency in a flexible manner. Assessments will incorporate a variety of methods: online exercises and activities, group work and an in-class test.  Due to the complex nature of this competency, students may be required to demonstrate competency in any element more than once. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. In addition to the assessments, formative feedback is provided to the students throughout the duration of the course

Learning activities will include class-based discussions, exercises, small group work, online activities, reading and reflection on various activities, together with independent and group research in order to develop competency including the underpinning skills and knowledge.


Assessment Tasks

Four Milestone activities 10% each (Total 40%)

At the end of the chapter of the student text, milestone activities are provided to allow the student to demonstrate competency of each of the elements.  The activities will relate to the team project being undertaken and a case study.

Final Assessment (30%)

Students will work in virtual small teams to undertake a project to plan a business-related seminar.  This project will focus on on-line planning to achieve team outcomes, developing team cohesion and liaising with management online to complete the project.

In-class test (30%)

Students will complete one in-class test comprising short answer questions and case study activities which focus on the student’s ability to demonstrate the skills and knowledge as set out in the Evidence Guide.  This test will be closed book and completed individually.


Assessment Matrix

Course Overview: Access Course Overview