Course Title: Ensure team effectiveness

Part A: Course Overview

Program: C4170

Course Title: Ensure team effectiveness

Portfolio: BUS

Nominal Hours: 60.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


650T TAFE Business

Distance / Correspondence or Face-to-Face or Workplace

Term1 2007,
Term1 2008,
Term2 2008

Course Contact: Seymour Jacobson

Course Contact Phone: +61 3 9925 1563

Course Contact Email:

Course Description

This unit specifies the outcomes required by frontline managers to facilitate all aspects of team work within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating team work and actively engaging with the management of the organisation.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BSBFLM512A Ensure team effectiveness


1.Establish team performance plan

2. Develop and facilitate team cohesion

3. Facilitate team work

4. Liaise with stakeholders

Learning Outcomes

Refer to performance elements and performance criteria.

Overview of Assessment

Assessment will incorporate a variety of methods including in class exercises, written tests, presentations and case studies. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.