Course Title: Ensure team effectiveness

Part B: Course Detail

Teaching Period: Term1 2015

Course Code: EMPL7062C

Course Title: Ensure team effectiveness

School: 345T Media and Communication

Campus: City Campus

Program: C5332 - Diploma of Live Production and Technical Services

Course Contact : Program Administration

Course Contact Phone: +61 3 9925 4815

Course Contact

Name and Contact Details of All Other Relevant Staff

Teacher: Rebekha Naim
Phone: 03 9925 4849

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This course will give you the skills and knowledge required to facilitate all aspects of teamwork within an organisatoin or a work place situation. It involves learning how to take a leadership role in the development of team plans, leading and facilitating teamwork and actively engaging with the management of the organisation.

This unit is taught and assessed with CUAPPM501 Manage small-scale live productions and BSBWHS501A Ensure a safe workplace.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWOR502B Ensure team effectiveness


1. Establish team performance plan

Performance Criteria:

1.1. Consult team members to establish a common understanding of team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives

1.2. Develop performance plans to establish expected outcomes , outputs , key performance indicators and goals for work team

1.3. Support team members in meeting expected performance outcomes


2. Develop and facilitate team cohesion

Performance Criteria:

2.1. Develop strategies to ensure team members have input into planning, decision making and operational aspects of work team

2.2. Develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities

2.3. Provide feedback to team members to encourage, value and reward individual and team efforts and contributions

2.4. Develop processes to ensure that issues, concerns and problems identified by team members are recognised and addressed


3. Facilitate teamwork

Performance Criteria:

3.1. Encourage team members and individuals to participate in and to take responsibility for team activities, including communication processes

3.2. Support the team in identifying and resolving work performance problems

3.3. Ensure own contribution to work team serves as a role model for others and enhances the organisation's image for all stakeholders


4. Liaise with stakeholders

Performance Criteria:

4.1. Establish and maintain open communication processes with all stakeholders

4.2. Communicate information from line manager /management to the team

4.3. Communicate unresolved issues, concerns and problems raised by team members and follow-up with line manager/management and other relevant stakeholders

4.4. Evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders

Learning Outcomes

 On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

You will also develop a knowledge of group behaviour while understanding and being able to demonstrate arange of techniques that can be used to build work teams, strengthen communications in the team and resolve issues

Details of Learning Activities

• lecture and class discussions
• peer learning
• research
• group activities/projects
• ‘work shopping’ of student projects including peer/lecturer feedback
• simulated workplaces

Out of-class self-directed learner activities for this course include, but are not limited to; private research, revision of notes to reinforce classroom content, preparation for assessment, possible out of class assessment tasks. This will be monitored during classes through question/answer sessions.

Teaching Schedule

Note: While your teacher will cover all the material in this schedule, the order is subject to change depending on class needs and availability of speakers and resources.

<thead> <th scope="col">Class Number</th> <th scope="col">Activity / Topic</th> <th scope="col"> Assessment</th> <th scope="col">Elements covered</th> </thead>
1 Course and assessment overview and introduction to resources, expectations and BluePulse   Manage 1-6, Team 1-4 & Safe 1-4
2 Overview of Manage and expectations of a Project Manager   Manage 1-6, Team 2&3 & Safe 1
3 Overview of Team and expectations of a leader   Manage 1-4, Team 1-4 & Safe 1
4 Planning, organising, predicting, being accountable,a leader etc   Manage 1-6, Team 2&3 & Safe 1
Labour day      
5 Safe Hazard and risk identification, SWMs and JSA and Risk Analysis and implementation on productions   Manage 1-4, Team 1 & Safe 1-4
6 Implementing Safe work practices on productions   Manage 1-4, Team 1 & Safe 1-4
7 Implementing Safe work practices on productions   Manage 1-4, Team 1 & Safe 1-4
Mid semester break      

Verbal feedback on Assessment 1, WHS theory test.

Managing technical and creative rehearsals

Assessment 1 due to be completed by April 13 to be reviewed in this class: WHS theory test Manage 1&3, Team 1-4 & Safe 1-4
9 Time management   Manage 1-3, Team 1 & Safe 1
10 Managing pre-production and post production   Manage 1-3, Team 1 & Safe 1
11 Technical roles and responsibilities & key creative / technical production processes required for different types of live productions   Manage 1-3, Team 1-4 & Safe 1-4
12 Issues and challenges that typically arise. Also security of information, duty of care, anti-discrimination, industrial awards and enterprise agreements, WHS   Manage 1-6, Team 1-4 & Safe 1-4
13 Industry exposure   Manage 1-6, Team 1-4 & Safe 1-4
14 Industry / venue exposure

Assessment 2 due: WHS component of the small-scale live production

Assessment Task 4 due: Management of a small scal live production


Manage 1-6, Team 1-4 & Safe 1-4
15 Review and feedback Assessment task 5 due: Reflection on small scale live production Manage 1-6, Team 1-4 & Safe 1-4

Learning Resources

Prescribed Texts



You are advised to look at the course links and references in Blackboard for ongoing updated information.

Other Resources

Your teacher will provide you with the necessary resources in classes but it is recommended that you bring note taking materials and a mobile device ie tablet, laptop, mobile phone.

Overview of Assessment

 Assessment for this course is ongoging and will involve demonstration of practical tasks and testing of underpinning theory knowledge.

Assessment Tasks

To demonstrate competency in this course you will need to complete all of the following pieces of assessment to a satisfactory standard. You will receive written feedback on all assessment (refer to MyRMIT for assessment criteria).

For the assessment of these three units of competency, you need to source a production to manage. Your teacher can support you with this and will need to approve your choice of production. From this production your skills and knowledge across the three units will be demonstrated and assessed in the following 5 assessment tasks.

Assessment Task 1: Theory test in Blackboard

Written questioning to assess your knowledge of WHS and WHS legislation.

You will need to complete this assessment outside class hours, after the class in Week 7 and complete it before the class in Week 8. You will be given verbal feedback in class 8.


Assessment Task 2: WHS component of the small-scale live production

Establish and maintain procedures for effectively identifying hazards and assessing and controlling risks for your Production and identifying any requirements for expert WHS advice.

This assessment is due in class 14 with verbal feedback to be given in week 15.


Assessment Task 3:Teamwork on your small scale live production

Full participation and observation of candidate’s teamwork performance in the Production, which is then reviewed by peers and assessor. This assessment will be conducted at a date to be negotiated between you and your teacher, once your production has begun.


Assessment Task 4:Management of a small scale live production. For this assessment you will demonstrate you knowledge and skills in the management of a small-scale production through the development of a comprehensive production folder for the project that addresses the planning and management of the pre-production, production and post-production activities of your event.


Assessment Task 5: Self Reflection task. Review of performance plans developed for the work team and policies and procedures developed to ensure Production team members take responsibility for their own work.

This assessment will occur in class 15 with verbal feedback in the same class.

Grades that apply to courses delivered and assessed in accordance with competency-based assessment are:

  • CA: Competency Achieved
  • NYC: Not Yet Competent
  • DNS: Did not Submit for Assessment

Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant Unit of Competency. These are available through the course contact in Program administration.

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters:


The major learning experience involves studio based exercises, demonstration and production. It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

Cover Sheet for Submissions

You must complete a submission cover sheet for every piece of submitted work. This signed sheet acknowledges that you are aware of the plagiarism implications.

Credit Transfer and Recognition of Prior Learning (web link)

Recognition of Prior Learning (RPL) is a process through which people can gain entry to, or credit in, recognised courses based on competencies gained. The competencies may have been gained through experience in the workplace, in voluntary work, in social or domestic activities or through informal or formal training or other life experiences. Recognition of Current Competency (RCC) applies if a student has previously successfully completed the requirements of a unit of competency or module and is now required to be reassessed to ensure that the competency has been maintained.

Assessment and Feedback (web link)

You will receive verbal feedback during scheduled class times, and written feedback from teachers on your work . Where appropriate, this feedback will also include suggestions on how you can proceed to the next stage of developing your projects.

Student Progress (web link)

Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential.

Special consideration for Late Submission (web link)

All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. You can apply in writing for up to a week’s extension from your course teacher. If you need a longer extension, you wil need to apply for special consideration.

Academic Integrity and Plagiarism (web link)

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy go to Academic Integrity

Course Overview: Access Course Overview