Course Title: Manage workplace issues

Part A: Course Overview

Program: C6126

Course Title: Manage workplace issues

Portfolio: DSC

Nominal Hours: 75.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

BUSM7837C

City Campus

TAFE

365T Global, Urban & Social Studies

Face-to-Face

Term1 2015

Course Contact: Renee Costa

Course Contact Phone: +61 3 9925 0886

Course Contact Email: renee.costa@rmit.edu.au


Course Description

This course describes the knowledge and skills required to implement appropriate people management processes and structures to maximise work outcomes. The skills described in this course may be applied across a range of community services workplace contexts.


Pre-requisite Courses and Assumed Knowledge and Capabilities

Not applicable.



National Competency Codes and Titles

National Element Code & Title:

CHCORG607D Manage workplace issues

Elements:

1. Manage staff planning and recruitment

2. Manage work allocation

3. Evaluate workgroup effectiveness

4. Implement disciplinary and grievance procedures


Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

 


Overview of Assessment

Assessment may include observations, questioning and evidence gathered from the workplace. In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on ’What if?’ scenarios.