Course Title: Work effectively with culturally diverse clients and co-workers

Part A: Course Overview

Program: C4321 Certificate IV in Allied Health Assistance

Course Title: Work effectively with culturally diverse clients and co-workers

Portfolio: SEH Portfolio Office

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


155T Vocational Health and Sciences

Distance / Correspondence or Face-to-Face or Internet or Workplace

Term1 2013,
Term1 2014,
Term2 2014

Course Contact: Veemita kaul

Course Contact Phone: +61 3 9925 4662

Course Contact Email:

Course Description

This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures. This course will be contextualised to reflect requirements, issues and practices specific to allied health professionals.

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no pre-requisites and co-requisites for this course.

National Competency Codes and Titles

National Element Code & Title:

HLTHIR403C Work effectively with culturally diverse clients and co-workers


Accept cultural diversity as a basis for effective work place and professional relationships

Communicate effectively with culturally diverse persons

Reflect cultural awareness in work practice

Resolve cross-cultural misunderstandings

Learning Outcomes

Overview of Assessment

The assessment will involve presentation of case studies, group practical and observation in the simulated environment with questioning to address appropriate application of knowledge.