Course Title: Provide needle and syringe services

Part A: Course Overview

Program: C4364 Certificate IV in Alcohol and Other Drugs

Course Title: Provide needle and syringe services

Portfolio: DSC Portfolio Office

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.


Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global, Urban and Social Studies


Term2 2016,
Term2 2017,
Term2 2018

Course Contact: Chris Walter

Course Contact Phone: +61 3 9925 8268

Course Contact Email:

Course Description

In this unit you will acquire the skills knowledge required to determine client needs, provide clean needle and syringe services and offer education on safer drug use to clients.

This unit applies to people working with drug injecting clients in needle and syringe services.

This course is assessed and delivered as a cluster comprising of the following three units of competency:
- Provide needle syringe services CHCAOD003
- Work with clients who are intoxicated CHCAOD002
- provide AOD withdrawal services CHCAOD005

These units are delivered and assessed together

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

CHCAOD003 Provide needle and syringe services


1. Determine client needs

1.1 Follow organisation procedures to identify scope of client needs
1.2 Maintain client confidentiality in line with organisation and legislative guidelines
1.3 Assess and respond to any risks to the safety of client, self and others
1.4 Identify and respond to the need for emergency assistance as required

2. Provide clean needles and syringes

2.1 Follow organisation infection control procedures
2.2 Organise and provide equipment based on client needs and organisation procedures
2.3 Monitor client according organisation procedures
2.4 Accurately document details of clean needle and syringe services provided

3. Provide education on safer drug use

3.1 Provide information on safe needle and syringe handling and drug use to users of the service
3.2 Provide clients with relevant and current information on alcohol and other drugs (AOD) and related issues and discuss the issues with them
3.3 Discuss risks and relevant harm minimisation strategies for alcohol and/or other drug use with clients
3.4 Assist clients to contact and use other support services as required

Learning Outcomes

On successful completion of this course you will have developed the skills and knowledge required to demonstrate competency in the above elements

Overview of Assessment



Assessment 1: Development of a harm reduction plan for a fictitious client

Assessment 2: Role play to demonstrate how you assist your client with education and information in syringe support services.

Assessment 3: Presentation in small groups of research into the sobering- up services in Australia and overseas