Course Title: Communicate effectively with arts professionals

Part B: Course Detail

Teaching Period: Term2 2020

Course Code: GEDU6112C

Course Title: Communicate effectively with arts professionals

School: 375T Vocational Design and Social Context

Campus: City Campus

Program: C4371 - Certificate IV in Live Production and Technical Services

Course Contact: Rebekha Naim

Course Contact Phone: +61 3 9925 4849

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Teacher and assessor: Simon Embury


Phone: 03 9925 4345

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

When you work in the live production, events and audiovisual industries, you could be working in the public or private sector and interacting with a wide range of people including work colleagues, supervisors, clients and other arts professionals in contexts such as community projects, exhibitions, events or festivals.

The ability to effectively communicate concepts and ideas both verbally and in writing with these people is a crucial skill which is highly valued by employers in the above industries. 


Developing your communication skills can help all aspects of your life, from your professional life to social gatherings and everything in between.  The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. 


In this course you will be exposed to a range of industry professionals and effective communication skills which will assist you to work in the live production, events and audiovisual industries.



National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CUAIND403 Communicate effectively with arts professionals


1. Determine communication requirements

Performance Criteria:

1.1 Consult with relevant personnel to identify arts professionals with whom communication is needed

1.2 Clarify type of information needed from perspective of both parties

1.3 Gather information to support communication process


2. Exchange information with arts professionals

Performance Criteria:

2.1 Organise mutually convenient interactions with arts professionals

2.2 Communicate purpose and expected outcomes of interactions with arts professionals

2.3 Present information in formats appropriate to situations and within required timeframes

2.4 Seek information from arts professionals to meet their identified needs within required timeframes

2.5 Establish rapport with arts professionals and accommodate diversity using verbal and non-verbal communication

2.6 Identify and act on potential barriers to effective communication with arts professionals


3. Establish and maintain professional relationships

Performance Criteria:

3.1 Establish honest and supportive relationships between own organisation and arts professionals

3.2 Develop trust and respect in business relationships using effective communication

3.3 Identify and use opportunities to maintain regular contact with arts professionals

3.4 Find and use information necessary to maintain sound business relationships

3.5 Fulfil agreements within scope of individual responsibility

3.6 Foster relationships using regular contact and effective interpersonal and communication styles

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

You will have developed the communication skills needed to:

  • determine communication requirements
  • gather information required for communication
  • discuss and negotiate issues with industry professionals in a mutually beneficial way
  • establish and maintain professional relationships
  • relate to people from diverse backgrounds and people with diverse abilities
  • view issues from the perspective of others and anticipate reactions accordingly
  • work collaboratively with others to establish rapport and build relationships with industry professionals


Details of Learning Activities

Learning activities in this course include:

  • Online classes, discussion and collaboration
  • Out of class research
  • Online and face/face visits to industry organisations
  • Preparation and submission of assessments

Teaching Schedule


Teaching Schedule (Subject to Change and dependant on Covid-19 restrictions)



  • Course overview and assessment requirements.
  • Canvas resources
  • Element 1: Determine communication requirements
  • Commence assessment 1 online in class




  • Element 2: Exchange information with arts professionals
  • Continue assessment 1 online in class




  • Element 3: Establish and maintain professional relationships
  • Complete assessment 1 online in class


Assessment task 1 (Short-answer Knowledge Questions on Canvas) due Sunday 26 July


Overview and commencement of assessment 2



  • Assistance with assessment 2



  • Assistance with assessment 2

Assessment task 2 – Part 1: Event Research Report (Identify roles) due Sunday 16 August


  • Assistance with assessment 2



Assistance with assessment 2



31 August – 4 September. Mid semester break. No classes



  • Assistance with assessment 2

Assessment task 2 Part 2 -  Event Communication Channels due Sunday 13 September


  • Assistance with assessment 2



  • Finalise and check all assessments

Assessment task 2 Part 3 -

Identify Event Communication Protocols due Sunday 27 September


Feedback and course review


Learning Resources

Prescribed Texts


Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:

The Learning Lab

The Study Support Hub

English for uni workshops

Overview of Assessment

Assessment for this course will involve demonstration of knowledge of skills and underpinning theory.

Assessment Tasks


To demonstrate competency in this course you will need to complete all of the following pieces of assessment to a satisfactory standard. You will receive written feedback on all assessment (refer to MyRMIT for assessment criteria).


Assessment Task 1  - Short-answer Knowledge Questions on Canvas 

Due end of class 3


Assessment Task 2 - Part 1: Research Report (Identify roles), Part 2: Communication Channels, Part 3: Identify Communication Protocols)

See Canvas for due dates for each part.


No marks or grades are allocated for assessment tasks in this course. Each assessment task will be deemed as Satisfactory or Not Yet Satisfactory.

Grades that apply to courses delivered and assessed in accordance with competency­ based assessment:

CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did not Submit for Assessment

Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available through Program Administration.

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters:

Cover Sheet for Submissions:

You must complete and sign a submission cover sheet for every piece of submitted work, including online submissions.


Your learning experience will involve class­based teaching, discussion, demonstration and practical exercises

It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.

Assessment Feedback:

You will receive spoken and written feedback on all your work. Where relevant, this feedback will also include suggestions on how you can proceed to the next stage of developing your projects.­policy

Student Progress:

Monitoring academic progress is an important enabling and proactive strategy designed to assist you in achieving your learning potential.

Adjustments to Assessment (eg. applying for an extension of time):

If you are unable to complete any piece of assessment satisfactorily by the due date, you can choose to apply for an adjustment to your assessment. RMIT University offers a range of adjustments designed to support you in your studies, including an extension of time to complete the assessment.;ID=C4371GEDU6112C1745tafecombined;STATUS=A?QRY=%2Btype%3Dflexible%20%2Bsubtype%3Dtafecombined%20%... 4/5

Academic Integrity and Plagiarism:

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.­integrity

Credit Transfer and Recognition of Prior Learning:

Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).

Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.

Recognition of Current Competency (RCC) RCC applies only if you have previously successfully demonstrated competence in a unit of competency, and now require to be reassessed to ensure that the competence is being maintained.

Please speak to your teacher if you wish to discuss applying for Credit Transfer, RPL, or RCC for the unit(s) of competency addressed in this course.

Course Overview: Access Course Overview