Course Title: Apply quality standards

Part B: Course Detail

Teaching Period: Term1 2021

Course Code: MIET7602C

Course Title: Apply quality standards

School: 375T Vocational Design and Social Context

Campus: Brunswick Campus

Program: C4389 - Certificate IV in Custom-Made Footwear

Course Contact: Paul Castro Alvarez

Course Contact Phone: +61 3 9925 9234

Course Contact Email: paul.castro@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this unit you will learn the skills and knowledge required to apply quality standards to work operations in an organisation.

You will learn the application of skills associated with interpreting and applying workplace standards and identifying and addressing problems that interfere with quality outcomes. This unit requires initiative, enterprise and self-management to ensure quality standards are achieved.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	MSS402051 Apply quality standards
Element:	1 Assess own work
Performance Criteria:	1.1 Continuously check completed work against workplace standards relevant to the operation being undertaken.   1.2 Demonstrate an understanding of how the work activities and completed work relate to the next production process or processes and to the final products or services concerned.   1.3 Identify and isolate faulty components, products or processes.   1.4 Record and/or report faults and any identified causes to the supervisor concerned, where required, in accordance with workplace procedures.
Element:	2 Assess quality of received components, parts or materials
Performance Criteria:	2.1 Continuously measure/check received components, parts, materials, information, service or final products against workplace standards and specifications for conformance.   2.2 Demonstrate an understanding of how the received components, parts or materials, information or service relate to the current operation and how they contribute to the final quality of the product or service.   2.3 Identify and isolate faulty components, parts, materials or information that relate to the operator's work.   2.4 Record and/or report faults and any identified causes in accordance with workplace procedures.   2.5 Identify causes of any identified faults and take corrective action as specified in workplace procedures.
Element:	3 Investigate causes of quality deviations
Performance Criteria:	3.1 Record information on quality and other indicators of process performance.   3.2 Investigate and report causes of deviations from specified quality standards for components.   3.3 Recommend suitable preventative action based on workplace quality standards and the identified causes of deviations from specified quality standards of materials.

Learning Outcomes

On the successful completion of this unit you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

You will develop skills and knowledge to apply quality system instructions when performing a range of production tasks. Team work and communication skills are also required to understand impact of own work activities on others in the production process. This unit also requires an ability to apply problem solving skills, initiative and enterprise to identify and investigate faults or inconsistencies in work quality. Learning skills are required to continuously assess own work against required outcomes and gain the skills and knowledge required in order to meet quality standards.

Details of Learning Activities

This course is clustered with MANU7373C Identify Materials used in Footwear

 

Integrated learning activities in this course consists of theory and practical components carried out in a workshop environment. Throughout the course, you will develop the skills and knowledge to create custom-made footwear products.  You will learn to use and work with a range of materials, suppliers and components used in footwear manufacturing.

 

Teaching Schedule

Weekly Schedule

Course Schedule:  Semester 1, 2021
Week	Topic	Activities	Assessment
Week 1	Introduction to course	Class
Week 2	Oxford shoe patterns	Workshop	Task 2: Observation (ongoing from week 2 - week 16) Part 1: Observation Checklist on 5 styles of footwear Part 2: 10 questions Part 3: Quality checklist & Discrepancy Report x5   Task 3: Observation (ongoing from week 2 - week 16) 5x Defect Tally Charts including the "5 Why's" and addressing the "Corrective & Preventative action"
Week 3	Material identification	Workshop/class	Task 2: Observation (ongoing from week 2 - week 16) Part 1: Observation Checklist on 5 styles of footwear Part 2: 10 questions Part 3: Quality checklist & Discrepancy Report x5   Task 3: Observation (ongoing from week 2 - week 16) 5x Defect Tally Charts including the "5 Why's" and addressing the "Corrective & Preventative action"
Week 4	Material identification	Workshop	Task 2: Observation (ongoing from week 2 - week 16) Part 1: Observation Checklist on 5 styles of footwear Part 2: 10 questions Part 3: Quality checklist & Discrepancy Report x5   Task 3: Observation (ongoing from week 2 - week 16) 5x Defect Tally Charts including the "5 Why's" and addressing the "Corrective & Preventative action"
Week 5	Material identification	Workshop	Task 2: Observation (ongoing from week 2 - week 16) Part 1: Observation Checklist on 5 styles of footwear Part 2: 10 questions Part 3: Quality checklist & Discrepancy Report x5   Task 3: Observation (ongoing from week 2 - week 16) 5x Defect Tally Charts including the "5 Why's" and addressing the "Corrective & Preventative action"
Week 6	Court shoe	Activity/assessment	Task 2: Observation (ongoing from week 2 - week 16) Part 1: Observation Checklist on 5 styles of footwear Part 2: 10 questions Part 3: Quality checklist & Discrepancy Report x5   Task 3: Observation (ongoing from week 2 - week 16) 5x Defect Tally Charts including the "5 Why's" and addressing the "Corrective & Preventative action"
Week 7	Quality and discrepancy	Workshop	Task 2: Observation (ongoing from week 2 - week 16) Part 1: Observation Checklist on 5 styles of footwear Part 2: 10 questions Part 3: Quality checklist & Discrepancy Report x5   Task 3: Observation (ongoing from week 2 - week 16) 5x Defect Tally Charts including the "5 Why's" and addressing the "Corrective & Preventative action"
Week 8	Quality and discrepancy	Workshop	Task 2: Observation (ongoing from week 2 - week 16) Part 1: Observation Checklist on 5 styles of footwear Part 2: 10 questions Part 3: Quality checklist & Discrepancy Report x5   Task 3: Observation (ongoing from week 2 - week 16) 5x Defect Tally Charts including the "5 Why's" and addressing the "Corrective & Preventative action"
Week 9	Quality and discrepancy report practice form	Class activity	Task 2: Observation (ongoing from week 2 - week 16) Part 1: Observation Checklist on 5 styles of footwear Part 2: 10 questions Part 3: Quality checklist & Discrepancy Report x5   Task 3: Observation (ongoing from week 2 - week 16) 5x Defect Tally Charts including the "5 Why's" and addressing the "Corrective & Preventative action"
Week 10	Derby shoe	Workshop	Task 2: Observation (ongoing from week 2 - week 16) Part 1: Observation Checklist on 5 styles of footwear Part 2: 10 questions Part 3: Quality checklist & Discrepancy Report x5   Task 3: Observation (ongoing from week 2 - week 16) 5x Defect Tally Charts including the "5 Why's" and addressing the "Corrective & Preventative action"
Week 11	Derby shoe	Workshop	Task 2: Observation (ongoing from week 2 - week 16) Part 1: Observation Checklist on 5 styles of footwear Part 2: 10 questions Part 3: Quality checklist & Discrepancy Report x5   Task 3: Observation (ongoing from week 2 - week 16) 5x Defect Tally Charts including the "5 Why's" and addressing the "Corrective & Preventative action"
Week 12	Quality and discrepancy report practice form	Workshop	Task 2: Observation (ongoing from week 2 - week 16) Part 1: Observation Checklist on 5 styles of footwear Part 2: 10 questions Part 3: Quality checklist & Discrepancy Report x5   Task 3: Observation (ongoing from week 2 - week 16) 5x Defect Tally Charts including the "5 Why's" and addressing the "Corrective & Preventative action"
Week 13	Task 1:  Q&A Oxford shoe	Workshop	Task 1: Knowledge 15 Questions   Task 2: Observation (ongoing from week 2 - week 16) Part 1: Observation Checklist on 5 styles of footwear Part 2: 10 questions Part 3: Quality checklist & Discrepancy Report x5   Task 3: Observation (ongoing from week 2 - week 16) 5x Defect Tally Charts including the "5 Why's" and addressing the "Corrective & Preventative action"
Week 14	Oxford shoe	Workshop	Task 2: Observation (ongoing from week 2 - week 16) Part 1: Observation Checklist on 5 styles of footwear Part 2: 10 questions Part 3: Quality checklist & Discrepancy Report x5   Task 3: Observation (ongoing from week 2 - week 16) 5x Defect Tally Charts including the "5 Why's" and addressing the "Corrective & Preventative action"
Week 15	Oxford shoe	Workshop	Task 2: Observation (ongoing from week 2 - week 16) Part 1: Observation Checklist on 5 styles of footwear Part 2: 10 questions Part 3: Quality checklist & Discrepancy Report x5   Task 3: Observation (ongoing from week 2 - week 16) 5x Defect Tally Charts including the "5 Why's" and addressing the "Corrective & Preventative action"
Week 16	Final class/assessment submission	Workshop	Task 2: Observation (ongoing from week 2 - week 16) Part 1: Observation Checklist on 5 styles of footwear Part 2: 10 questions Part 3: Quality checklist & Discrepancy Report x5   Task 3: Observation (ongoing from week 2 - week 16) 5x Defect Tally Charts including the "5 Why's" and addressing the "Corrective & Preventative action"

Learning Resources

Prescribed Texts

References

Other Resources

The University Library has extensive resources. The Library has produced a number of subject guides that includes quality online and print resources for your studies. The Library provides guides and subject specialist help via your Liaison Librarians.

Overview of Assessment

Tasks that have not be authenticated in class as the student’s own work will not be considered for assessment. Regular attendance is necessary. Assessment will consist of both theory and practical based exercises, predominantly in class but some out of class research and information formatting is required as well. You will be given further information about the assessment tasks in class.

Assessment Tasks

Task 1

 

Summary and Purpose of Assessment

This short-answer assessment task is one of three assessment tasks you need to complete satisfactorily, in order to be deemed competent for this cluster. 

 

This assessment task allows you to demonstrate your knowledge required to:

• Apply quality standards
• Identify materials used in footwear production.

 

Assessment Instructions

What

• You must satisfactorily answer all 15 questions
• You should answer all questions in the spaces provided, using full sentences, word count and dot points when requested
• All work must be your own

Where

This is an online assessment task. You will need to answer all questions on CANVAS.

 

How

The knowledge assessment is accessed through the Canvas shell and you must complete and submit your responses within the allocated assessment timeframe.

 

If you are not able to attend the scheduled assessment timeframe you need to advise your teacher so that an alternative assessment arrangement can be made. This knowledge assessment is an individual assessment task that must be completed with minimal support from your supervisor (allowed support includes further explanation of the task requirements or explanation of assessment criteria etc).

 

Instructions on submitting Knowledge Assessment   

This is an online assessment task. You will need to answer all questions on CANVAS.

 

Task 2

Summary and Purpose of Assessment

This practical assessment task is the second of three assessment tasks you need to complete satisfactorily, in order to be deemed competent for this cluster. 

 

This practical assessment will allow you to demonstrate your ability to apply quality standards to work operations and take actions specified in the procedures and within scope of own job and authority to ensure quality standards are met. 

 

At the conclusion of the observation, your Assessor will ask you a range of questions to assess your knowledge of materials used in footwear production and quality processes. 

 

Assessment Instructions

 

What

During your course, you will be continuously observed making the following 5 shoes:

• 1 x court shoe-flat
• 1 x derby shoe
• 1 x Oxford shoe
• 2 x Roman sandals

 

The focus of this assessment is to demonstrate your ability to assess your own work against standards; identify, report and record faults, investigate causes and to take required action.

Where

This assessment will be conducted in the footwear workshop.

How

You will be assessed against the criteria as listed in the observation checklist in Section B of this task and how well you answer the questions asked by your assessor. To achieve a satisfactory result, you will need to address all criteria satisfactorily.

Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available through Program Administration (or Course Coordinator).

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: https://www.rmit.edu.au/students 

 

A student charter summarises your responsibilities as an RMIT student as well as those of your teachers. https://www.rmit.edu.au/about/our-education/supporting-learning-and-teaching/student-charter/ 

 

  

Attendance: 

Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises 

It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully. 

  

Student Progress: 

Monitoring academic progress is an important enabling and proactive strategy designed to assist you in achieving your learning potential. 

http://www1.rmit.edu.au/students/acadprogress 

 

  

Cover Sheet for Submissions: 

You must complete and sign a submission cover sheet for every piece of submitted work, including online submissions. http://www.rmit.edu.au/staff/studentadmin/assessment/authorisation 

 

  

Adjustments to Assessment (eg. applying for an extension of time): 

If you are unable to complete any piece of assessment satisfactorily by the due date, you can choose to apply for an adjustment to your assessment. RMIT University offers a range of adjustments designed to support you in your studies, including an extension of time to complete the assessment. 

http://www1.rmit.edu.au/students/assessment/adjustment 

 

  

Special consideration Policy: 

If you wish to apply for special consideration, follow this link for the procedure. http://www1.rmit.edu.au/students/specialconsideration 

 

  

Penalties for late Submission of Assignments (F&T): 

Late submission or presentation of assessable work without an approved extension will be penalised as follows: 

Complete work submitted 1 to 7 days late will incur a penalty of 5% per day on your final mark 

Partial or incomplete work submitted 1 to 7 days late will incur a penalty of 5% per day on your final mark for the entire assessable work 

Work submitted after day 7 will be awarded an NN grade and 0% mark 

Weekends and holiday periods are included in the calculation of the late penalty 

Where a due date includes a specific time for submission or presentation, submissions after that time on the due date incur a 5% penalty. 

  

Academic Integrity and Plagiarism: 

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy. http://www1.rmit.edu.au/students/academic-integrity 

 

  

Credit Transfer and Recognition of Prior Learning: 

Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification). 

Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences. 

Recognition of Current Competency (RCC) RCC applies only if you have previously successfully demonstrated competence in a unit of competency, and now require to be reassessed to ensure that the competence is being maintained. 

Please speak to your teacher if you wish to discuss applying for Credit Transfer, RPL, or RCC for the unit(s) of competency addressed in this course. 

http://www1.rmit.edu.au/students/enrolment/credit

 

Course Overview: Access Course Overview