Course Title: Evaluate and develop small business operations

Part A: Course Overview

Program: C4402 Certificate IV in Interior Decoration

Course Title: Evaluate and develop small business operations

Portfolio: DSC Portfolio Office

Nominal Hours: 45

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.


Course Code




Learning Mode

Teaching Period(s)


City Campus


375T Vocational Design and Social Context


Term1 2020,
Term2 2021

Course Contact: Jenny Crowley

Course Contact Phone: +61 3 9925 4759

Course Contact Email:

Course Description

This unit describes the skills and knowledge required to evaluate and develop small business operations.

It applies to individuals who operate a small business which stands alone, or that is part of a department within a larger organisation. Individuals in this role use problem-solving skills and take responsibility for developing approaches to evaluating and developing business operations.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BSBSMB420 Evaluate and develop small business operations


1. Review and evaluate operational strategies and procedures

2. Implement operational strategies and procedures

3. Evaluate business performance

4. Review business operations

Learning Outcomes

Refer to elements of this unit for learning outcomes.

Overview of Assessment

The assessment is project and group based.