Course Title: Work with diverse people

Part A: Course Overview

Program: C4420 Certificate IV in School Based Education Support

Course Title: Work with diverse people

Portfolio: Vocational Education

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.


Course Code




Learning Mode

Teaching Period(s)


City Campus


535T Social Care and Health

Distance / Correspondence or Face-to-Face or Internet or Workplace

Term1 2023

Course Contact: Jacqueline Cheng and Melanie Reynolds

Course Contact Phone: +61 3 99254918; 99254059

Course Contact Email:;

Course Description

This unit focuses on the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.  


Assessment for this course includes Knowledge questions task and a reflection task 

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

CHCDIV001 Work with diverse people


1. Reflect on own perspectives

2. Appreciate diversity and inclusiveness, and their benefits

3. Communicate with people from diverse backgrounds and situations

4. Promote understanding across diverse groups

Learning Outcomes


On successful completion of this course, you will have developed and applied the skills and knowledge required to demonstrate competency in reflecting on own perspectives, appreciating diversity and inclusion, communicating with people from diverse backgrounds and promoting understanding across diverse groups.

Overview of Assessment

In this unit you must demonstrate the specified performance and knowledge evidence to achieve competence in this unit. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.  


You may be assessed by:  

• Oral or written questioning  
• Oral presentations 
• Assignments and projects  
• Direct observation of actual work practice  
• Presentation of a portfolio of evidence which may comprise documents, and/or    photographs and/or video and audio files  
• Work-based activities  
• Third-party feedback from a work supervisor/employer  

Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.  

If you have a long-term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program manager or the Equitable Learning Services if you would like to find out more. 

The Student Charter summarises your responsibilities as an RMIT University student as well as the responsibilities of the university. 

Your course assessment conforms to RMIT assessment principles, regulations, policies and procedures which can be found on the RMIT University website at: