Course Title: Work with diverse people

Part B: Course Detail

Teaching Period: Term1 2023

Course Code: GEDU6130C

Course Title: Work with diverse people

School: 535T Social Care and Health

Campus: City Campus

Program: C4420 - Certificate IV in School Based Education Support

Course Contact: Jacqueline Cheng and Melanie Reynolds

Course Contact Phone: +61 3 99254918; 99254059

Course Contact Email: jaqueline.cheng@rmit.edu.au; melanie.reynolds@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit focuses on the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.  

 

Assessment for this course includes Knowledge questions task and a reflection task 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCDIV001 Work with diverse people

Element:

1. Reflect on own perspectives

Performance Criteria:

   

 

   

1.1 Identify and reflect on own social and cultural perspectives and biases 

1.2 Work with awareness of own limitations in self and social awareness 

1.3 Use reflection to support own ability to work inclusively and with understanding of others 

1.4 Identify and act on ways to improve own self and social awareness 

Element:

2. Appreciate diversity and inclusiveness, and their benefits

Performance Criteria:

2.1 Value and respect diversity and inclusiveness across all areas of work 

2.2 Contribute to the development of workplace and professional relationships based on appreciation of diversity and inclusiveness 

2.3 Use work practices that make environments safe for all 

Element:

3. Communicate with people from diverse backgrounds and situations

Performance Criteria:

3.1 Show respect for diversity in communication with all people 

3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 

3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 

3.4 Seek assistance from interpreters or other persons according to communication needs 

Element:

4. Promote understanding across diverse groups

Performance Criteria:

4.1 Identify issues that may cause communication misunderstandings or other difficulties 

4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 

4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 

4.4 Address any difficulties with appropriate people and seek assistance when required 

Learning Outcomes


 

On successful completion of this course, you will have developed and applied the skills and knowledge required to demonstrate competency in reflecting on own perspectives, appreciating diversity and inclusion, communicating with people from diverse backgrounds and promoting understanding across diverse groups.


Details of Learning Activities

 

This unit is part of Certificate IV in School-based Education Support program. Your program consists of face to face and potentially some remote/online classes, unsupervised Directed Study and you are required to participate in compulsory work placement. It is strongly advised you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.     

 

Learning activities that may be undertaken in your course:

  •  class exercises to review discussions/lectures  
  • online discussion and participation  
  • analysis/critique of relevant reading material  
  • class presentations  
  • group discussion  
  • research  
  • independent project-based work  
  • group activities/projects  
  •  Individual and group projects - Completing the projects will include negotiated independent study time and practical work relevant to the unit of competency.
 


Teaching Schedule

This unit will be delivered weekly. Please note: While your teacher will cover all the material in this schedule, the weekly order is subject to change depending on class needs and availability of speakers and resources. Should the teaching schedule change students will be advised via Canvas. 
Library Orientation & an RMIT Online Systems Information Session will be scheduled during the first two weeks of your program. Information about student services, rights and responsibilities is contained in your student portal https://www.rmit.edu.au/students    

 

Semester 1 Dates: Monday 6th February - 16th Jun

Mid Semester break – Friday 7th April – Friday 16th April

Public Holidays: Labor Day March 13 & ANZAC Day April 25

 

 

 

 
           

Week 

        

 Content 

        

Elements 
       

1 

    

Introduction to unit 

Reflecting & Identifying own social & cultural perspectives & biases 

  

    

E1 
       

2 

    

Identify ways to improve own self & social awareness 

  • Concepts of cultural identity and cultural awareness, cultural safety & cultural competence 

    

E1,2 
       

3 

    

  

Identify ways to improve own self & social awareness 

  • Concepts of cultural competence and cultural safety 

  • Appreciate diversity & inclusiveness & their benefits 

Introduce Assessment 1 - Cross Cultural exchange and reflection.  

  

    

E1, 2 
       

4 

    

Human Rights/UN Declaration/UN Rights of the Child 

Frameworks, approaches & instruments in workplace 

    

E1,2,3 
       

5 

    

Communicate with people from diverse backgrounds & situations 

  • Equal opportunities and discrimination 

    

E1,2,3 
       

6 

    

Communicate with people from diverse backgrounds & situations 

  • EAL (English as an Additional Language) 

    

E2,3 
       

7 

    

Communicate with people from diverse backgrounds & situations 

  • Promote understanding across diverse groups 

Commence AT1: Cross cultural exchange and reflection 

    

E2,3 
       

8 

    

Promote understanding across diverse groups 

  •  Reflection of Cross-cultural exchange interviews 

    

E2,3,4 
       

9 

    

Promote understanding across diverse groups 

  • Inclusive Education - working with students who have a disability 

    

E1,2,3,4 
       

10 

    

Promote understanding across diverse groups 

  • Gender Identity and Transgender 

  • Safe Schools 

    

E2,3,4 
       

11 

    

Promote understanding across diverse groups 

  • Refugees 

AT1 is due 

    

E2,3,4 
       

12 

    

Promote understanding across diverse groups 

  • Aboriginal and Torres Strait Islanders 

    

E2,3,4 
       

13 

    

Introduction to AT2: Unit Knowledge Questions 

    

E2,3,4 
       

14 

    

Exploring Diversity through Art 

  • Practical Art activities to be used in schools 

    

E1,2,3,4 
       

15 

    

Finish Assessment task 2 - Knowledge questions. 

AT2 is due 

    

E2,3,4 
       

16 

    

Reflecting on working with diverse people

  • Class discussion and excursion 
    

E1,2,3,4 
       

17 

    

Resubmissions 

    

  
       

 18 

    

 Resubmissions 

    

 


Learning Resources

Prescribed Texts


References


Other Resources

RMIT will provide you with resources and tools for learning in this course through handouts, our online systems and access to facilities and relevant software. You will also have access to the library resources. It is recommended that you bring: 

• Laptop/tablet 
• Headphones  
The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:  

The Learning Lab  
https://www.rmit.edu.au/students/study-support/learning-lab  

The Study Support Hub   
https://www.rmit.edu.au/students/study-support/study-support-hub  

English for uni workshops  
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops  

 

A very important website that you should become familiar with is the DET (Department of Education and Training) - https://education.vic.gov.au/Pages/default.aspx 

 

This website is referred to throughout the program and contains excellent resources for Education Support workers and Teachers. 

 

You should also consider becoming a member of the Australian Teacher Aide Association.  As well as resources they also provide excellent Professional Development opportunities. 

https://www.australianteacheraide.com.au/ 


Overview of Assessment

In this unit you must demonstrate the specified performance and knowledge evidence to achieve competence in this unit. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.  

 

You may be assessed by:  

• Oral or written questioning  
• Oral presentations 
• Assignments and projects  
• Direct observation of actual work practice  
• Presentation of a portfolio of evidence which may comprise documents, and/or    photographs and/or video and audio files  
• Work-based activities  
• Third-party feedback from a work supervisor/employer  

 
Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.  

If you have a long-term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program manager or the Equitable Learning Services if you would like to find out more. 

The Student Charter www.rmit.edu.au/about/our-education/supporting-learning-and-teaching/student-charter/ summarises your responsibilities as an RMIT University student as well as the responsibilities of the university. 

Your course assessment conforms to RMIT assessment principles, regulations, policies and procedures which can be found on the RMIT University website at:  https://www.rmit.edu.au/about/governance-and-management/governance/policies/assessment-policy 


Assessment Tasks

Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills at a standard expected in the workplace.   

To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task.  
  
You should refer to the assessment brief which is available through Canvas for full assessment criteria and due dates. 

 

Assessment Task One:  Cross cultural exchange & Reflection       

  Due Date: (Week 11) 

 

Assessment Task Two:  Unit Knowledge Questions                      

   Due Date: (Week 15) 

 

Results that apply to courses that are delivered and assessed in accordance with competency-based assessment are:  

CA: Competency Achieved  
NYC: Not Yet Competent  
DNS: Did not Submit for Assessment  

 
All Assessment tasks should be submitted by the due date. If an extension is required, please contact your teacher and/or Coordinator before the due date.  
All assessment tasks including electronically recorded student work will be kept by the University for student feedback and to meet government requirements. 

 
Resubmissions: 
If you are found to be Not Yet Competent in a Course Assessment Task you may be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. 


Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant Unit of Competency and with the critical aspects of assessment for each unit.   

  

Other Information

Attendance:  

Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises   

It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.  

  

Information about your course:  

You can access ‘my course’ through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas. 

https://www.rmit.edu.au/students/my-course  

  

Assessment:  

Information on assessment including Special consideration, Adjustments to assessment, (eg. applying for an extension of time):  

https://www.rmit.edu.au/students/my-course/assessment-results  

  

Academic Integrity and Plagiarism:   

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.  

https://www.rmit.edu.au/students/my-course/assessment-results/academic-integrity  

  

Credit Transfer and Recognition of Prior Learning:   

Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).  

Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.    

Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for the unit(s) of competency addressed in this course.  

https://www.rmit.edu.au/students/my-course/enrolment/apply-for-credit    

Course Overview: Access Course Overview