Course Title: Work effectively with young people and their families

Part B: Course Detail

Teaching Period: Term1 2021

Course Code: HWSS6109C

Course Title: Work effectively with young people and their families

School: 375T Vocational Design and Social Context

Campus: City Campus

Program: C5331 - Diploma of Youth Work

Course Contact: Dianne Mackay

Course Contact Phone: 9925 4454

Course Contact Email: dianne.mackay@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 55

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

 In this course you will gain the skills and knowledge required to cooperate in mutual agreement on the activities, outcomes and processes of young people’s family members/nominated carers, for the purpose of achieving goals identified in consultation with the young person to address their concerns and/or risks.  

This unit is taught and assessed in a cluster with:

CHCYTH005 - Develop and implement procedures to enable young people to address their needs

CHCYTH008 - Support young people to take collective action

CHCYTH009 - Support youth programs

CHCDEV002 - Analyse sociological factors on clients in community work and services

CHCYTH012 - Manage service response to young people in crisis

 

120 hours of work placement undertaking youth work practice support the learning and assessment of these units


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCYTH011 Work effectively with young people and their families

Element:

1. Establish relationship with the young person's nominated carer/family members

Performance Criteria:

1.1 Gather necessary information about the background and circumstances of young person and their family/carers with respect for privacy and confidentiality

1.2 Provide information to young person and their family/carers in a factual, clear and ethical manner to promote positive responses

1.3 Identify issues and changes needed to behaviour and relationships of young people and their families/carers

1.4 Maintain clear, ethical and honest relationships with young person as the primary client, and their family/carers as secondary clients

1.5 Encourage family members to reflect on their relationships, expectations and personal responsibilities

1.6 Identify obstacles to professional relationships with families/carers

1.7 Record concerns according to the code of conduct and ethics

Element:

2. Exchange information with family/carers about young person's needs and/or risks

Performance Criteria:

2.1 Use effective communication and model positive behaviour techniques to encourage active participation and appropriate responses

2.2 Monitor and anticipate behaviour and mood of clients and respond appropriately

2.3 Provide clients with clear and relevant information at a suitable language and comprehension level within the parameters of confidentiality and privacy

2.4 Analyse own values for impact on attitudes and interactions and to detect and avoid personalising issues, discrimination or stereotyping

Element:

3. Determine a mutual approach to addressing the young person's needs

Performance Criteria:

3.1 Check that objectives, outcomes and processes of young person’s responses are consistent with organisation’s policies and objectives and service outcomes

3.2 Negotiate with the young person their goals and indicators of achievement and include other persons where nominated by the young person

3.3 Plan a structured sequence of activities and timetable to achieve client objective within available resources

3.4 Consult team members for feedback on the planned program

3.5 Identify resources needed for continuing work with clients and allocate according to priorities and availability

Element:

4. Respond to families'/nominated carers concerns about young person

Performance Criteria:

4.1 Develop trust and address family members’/carers’ concerns, including limitations on confidentiality and power differentials between individuals

4.2 Identify and prioritise short- and long-term implications of family/ carer concerns

4.3 Validate family/ carer concerns using a range of checking sources including consultation with the young person as primary client

4.4 Provide information to family members/ carers on a need-to-know basis with respect for young person’s privacy

4.5 Negotiate conditions and confirm agreement with families/ carers to encourage commitment, cooperation and mutual action

4.6 Identify indicators of concerns, patterns of behaviour, strengths and barriers to family involvement and consider this information in the approach taken

4.7 Encourage family members/ carers to take responsibility for agreement on objectives, targets and outcomes

4.8 Ensure location of client meetings promotes neutrality, individual empowerment, comfort, trust, privacy, energy and focus for all clients

4.9 Guide clients to maintain positive direction, cooperation, achievements and respect

Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

 


Details of Learning Activities

This course will be a blended delivery online via Canvas/Collaborate Ultra with some face to face demonstration of skills and knowledge.

Learning activities include:

  • teacher directed group activities/projects 
  • peer teaching 
  • group discussion 
  • class activities to review discussions/lectures 
  • role play activities 

Out-of-class activities: 

  • independent project-based work online and other research 
  • independent study 
  • Placement


Teaching Schedule

Semester 1:

Week

Topic

Content

1

Identify social and cultural issues impacting on young people in Australian society

 

 

 

 

 

Introduction to Placement Requirements

 

Introduction to Sociology

  • Sociological issues/ Factors impacting Young people in Australia
  • Social Determinants of Health
  • Inequality in Australia: A Young Person’s Perspective
  • Social Disadvantage, Social Exclusion
  • Identify major social and cultural institutions in Australian society and their societal functions
  • Identify ways in which major institutions in Australian society can impact young people as individuals and as part of community and family groups and the consequences of this impact.

Introduction to Placement Requirements

  • WWCC
  • Police Check
  • Individual Learning Plan
  • Resume Writing Introduction + Expression of Interest

 

Introduction to Assessment Task 7

2

Identify social and cultural issues impacting on young people in Australian society

 

Building Rapport with Young People

 
  • Australian political system
    • Historical context
    • Current context
  • Australian economic system
    • Historical context
    • Current context

Building Rapport with Young People

  • Empathetic & active listening
  • Body language
  • Eye contact
  • Interpreting hidden and complex messages
  • Role Play Practice

3

Sociology, politics, legislation

 

 

Ethical Principles

 

Self-Care

 

.Systems of government, systems of judiciary, systems of legislation.

  • How society is influenced by politics and economics.
  • Political spectrum
  • Political and economic theories

 Ethical Principles

  • YACVIC Code of Ethics

Self-Care

  • Compassion fatigue
  • Self-Care importance and strategies

4

Sociological concepts

 

 

 

 

Placement Skills

 
  • Social change
  • Social movements
  • Social Action
  • Policy
  • Social policy
  • Public policy
  • Law Vs Policy
  • Policy Activism
  • Policies relevant to youth work

Placement Skills

  • Giving and receiving feedback
  • Reflection & review
  • Self-awareness and critical reflection
  • Debriefing
  • Facilitation of interaction & participation

5

Identify social and cultural issues impacting on young people in Australian society

Task -1

 

Future Pathways

 

Child abuse- Myths and facts, impact

  • Child Protection- reporting, legislation, Mandatory requirements
  • Risk factors and protective factors

YACVic code of ethical practice

Future Pathways

  • Job search & application process
  • Resume, Cover Letters, Selection Criteria
  • Mock Interviews

6

 Major concepts- theory and practice

 

 

 

 

 

Current Issues

 

Rights and legal ethical requirements for youth work

  • Duty of care
  • Privacy and confidentiality
  • Evaluation and Monitoring of services
  • Stereotyping
  • Human Rights
  • Human rights – Convention on Rights of the Child (CRC)

Current Issues

  • Watch SBS Documentary ‘Yes All Men’ by Marty Smiley (26 minutes)

Individual Reflection & Class Discussion

7

Task -1

Major issues impacting young people.

 

Assessment Task 7

 
  • Unemployment
  • Homelessness
  • Mental health issues
  • Family Breakdown/ Family violence
  • Racial Discrimination
  • Discuss and complete task -1 in class

Assessment Task 7h

8

The Youth sector

 
  • Agencies involved in youth sector
  • Government and youth sector
  • Peak bodies

Task 2

9

Support Youth Programs

 
  • Collect evidence to determine the need for a particular program
  • Determining societal context – finding evidence
  • Analysing specific needs of the young people
  • Program proposals
  • Considering organisational requirements for program planning
  • Selecting a program

10

Support Youth Programs continued

Task 5 Overview
  • Overview of Task -5
  • Goals and Objectives
  • How to develop program objectives

11

Program planning

Task -5 Part1 and 2
  • Action plan
  • Session plan
  • Monitoring and evaluation
  • Evaluation plan

Task -5 Part1 and 2

12

Collective Action

Part 3 of Assessment task 5
  • Supporting young people to take collective action
  • Begins with a dialogue about issues that matter to young people.
  • Identify relationships between issues/interests and social structures
  • Working to identify strategies for young people to address these- Planning
  • Provide opportunities for young people to Plan

Identify and establish alliance with key stakeholders/support networks

13

Continuing Supporting Young people to Take Collective Action

 

 

 

Task -6

Support Young people to implement their strategies or action plans

  • Youth worker’s role in supporting young people to take collective action
  • Working with groups
  • Group Dynamics
  • Power Imbalances
  • Support Young people to Monitor and Evaluate collective action strategies

14

Crisis response

What is a Crisis

  • How do young people in Crisis respond?
  • What is a crisis response framework?
  • Preventing a Crisis Situation
  • Responsibility of the organisation in dealing with crisis situations
  • Resources to assist dealing with crisis situations

15

Placement support

  • Placement project planning and support
  • Support with Assessment task 5 Part 1 and 2

16

Collective Action

Discuss task -3

Complete Collective Action

17

Placement

Assessment

 

Semester 2

Week

Topic

Content

1

Crisis response

Crisis Intervention

  • Youth worker’s role in a crisis
  • Communication
  • Reporting
  • Work within the legal and Organisational requirements
  • Training
  • Debrief, Follow up, Review

Methods of crisis intervention

2

Crisis response
  • Crisis intervention continues

Task -6 discuss in class

3

Develop and implement procedures to enable young people to address their needs
  • Ensure that young people with complex needs receive appropriate services
  • Working with young people who are victims of physical, psychological emotional or sexual abuse
  • Monitor and review of support provided to clients
  • Support, Supervision and debrief for staff

4

Develop and implement procedures to enable young people to address their needs

  • Ensure that young people with complex needs receive appropriate services
  • Working with young people who are victims of physical, psychological emotional or sexual abuse
  • Monitor and review of support provided to clients
  • Support, Supervision and debrief for staff

5

Task -3 Presentation
  • Individual presentations in class

6

Task -3 Presentation
  • Individual presentations in class

7

Task -3 Presentation
  • Individual presentations in class

8

Working with young person and their family-required skills
  • What is a family?
  • Establish relationship with the young person and nominated career/family members
  • Provide information to the young person and family in a factual, clear and ethical manner.
  • Obstacles to professional relationship with families and carers

Discuss Task 5 – Part 5

9

Working with young person and their family-required skills
  • Determine a mutual approach to addressing the young person’s needs
  • Negotiate with the young person regarding their goals
  • Goal setting process
  • Developing plans to support the young person to achieve their goals.

Identify resources to work with clients

10

 Interview skills

Working with young person and their family-required skills
  • Discuss task 4 in class
  • Discuss skills: summarise, paraphrase, negation, mediation
  • Counselling skills
  • Referral
  • Dealing with conflict
  • Practice role-play

 

11

Role Play- revisiting concepts

Placement
  • Role _Play practice
  • Placement support and reflection 
  • Potential Guest speaker
  • Any resubmissions for presentations
  • Task -6 finishing in class

 

12

Role play

Role play

13

Role play

Role play

14

Role play

 Role play

15

 

Role play

 

Guest speaker
  • Resubmissions for Role play, presentations, Task -6, Task -7

Guest speaker

16

Revising concepts

End of year celebration
  • Revisiting important concepts
  • End of year celebration
  • Assessment support (resubmissions for students with an extension)
  • Complete logbook

17

Placement

Assessment

 

 

 

 

 

 

 

 

 

 


Learning Resources

Prescribed Texts


References


Other Resources

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students.


Overview of Assessment

To demonstrate competency in this course you will need to complete all of the following assessment tasks to a satisfactory standard. You will receive written feedback on all assessments via a rubric in Canvas. (refer to MyRMIT for assessment criteria).

Assessment Task 1

Knowledge Questions

Assessment Task 2

Organisational frameworks

Assessment Task 3

Presentation

Assessment Task 4 

Role Play

Assessment Task 5

Community Project

Assessment Task 6

Practical – observation and questions

Assessment Task 7

Placement reflection

Assessment Task 8

Placement observation

 

120 hours of work placement undertaking youth work practice support the learning and assessment of these tasks

-       assessment requirements aligned to WIL work placement activities.

You should refer to the assessment plan which is available on Canvas for details of each assessment task and for detailed assessment criteria.

Grades that apply to courses that are delivered and assessed in accordance with competency-based assessment are:

CA: Competency Achieved

NYC: Not Yet Competent

DNS: Did not Submit for Assessment


If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

A student charter http://www.rmit.edu.au/about/studentcharter summarises your responsibilities as an RMIT student as well as those of your teachers.

Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online: http://www1.rmit.edu.au/browse;ID=c15i3ciaq8ca


Assessment Tasks

Assessment Task 1

Knowledge Questions – Sociological knowledge for youth work practice

Assessment Task 2

Knowledge Questions - Organisation frameworks

Assessment Task 3

Presentation - Working with Youth Services

Assessment Task 4 

Role Play - Working with youth and their families

Assessment Task 5

Community Youth Project - devise, coordinate, deliver and evaluate an event/program

Assessment Task 6

Practical - Collective Action: Supporting Youth Participation

Assessment Task 7

Reflection and research – Organisational policies and learning from your placement experience

Assessment Task 8

Placement observation - Student placement observation checklist for the skills and knowledge required in a workplace environment


Assessment Matrix

The assessment matrix is available in Canvas:

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students.

Course Overview: Access Course Overview