Course Title: Facilitate workplace debriefing and support processes
Part B: Course Detail
Teaching Period: Term2 2022
Course Code: HWSS6102C
Course Title: Facilitate workplace debriefing and support processes
Important Information:
Please note that this course may have compulsory in-person attendance requirements for some teaching activities.
To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.
Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.
Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus
Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.
School: 535T Social Care and Health
Campus: City Campus
Program: C5345 - Diploma of Community Services (Case Management)
Course Contact: Melinda Brown
Course Contact Phone: 9925 4580
Course Contact Email: Melinda.Brown@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 120
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This course describes the skills and knowledge required to monitor and support workers. This includes implementing support processes to manage stress and emotional wellbeing of self or colleagues working in varied health and community service contexts. It also involves facilitating structured debriefing sessions to colleagues following incidents with the potential to impact on health and wellbeing.
This course applies to leadership or management roles where the individual provides peer to peer support to colleagues and refers to specialised support services in line with organisation guidelines as required.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCMGT005 Facilitate workplace debriefing and support processes |
|
Element: |
1. Monitor welfare of colleagues |
|
Performance Criteria: |
|
|
Element: |
2. Conduct structured debriefings following an incident |
|
Performance Criteria: |
2.1 Plan, prepare and conduct debriefing in line with organisation standards and procedures 2.2 Schedule debriefing as soon as possible following the incident 2.3 Conduct debriefing in a safe environment and in a manner that facilitates open discussion 2.4 Use appropriate debriefingtechniques to encourage further exploration of emotions and experiences to assist in reflection on issues 2.5 Use appropriate questioning to encourage colleagues to explore and acknowledge their concerns 2.6 Identify indicators ofrisk to self or others and respond according to the degree and nature of the risk 2.7 Document and report outcomes of debriefings in accordance with organisation standards and procedures 2.8 Identify and promptly respond to colleagues needing additional support and refer in accordance with organisation guidelines |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
This course has scheduled face-to-face classes where information is shared through explicit teaching, discussions and various teaching and learning activities. Plus, class time will also be provided for the application of learning.
Teaching Schedule
Course Schedule: Facilitate workplace debriefing and support processes Semester 2: 2022 | |
Week |
Topic |
Week 1 |
Please note you will be sent an announcement to do some self-directed work on the below topics before Week 1 classes begin Monitoring colleague welfare
|
Week 2 |
Monitoring colleague welfare Review Self - Directed Activity
|
Week 3 |
Assessment 1: Case Study Analysis |
Week 4 |
Conduct structured De-briefings following an incident
|
Week 5 |
Conduct structured De-briefings following an incident
|
Week 6 |
Assessment 2: Role Play |
Week 7 |
Assessment 3: Follow-up Support (Post Role Play) |
Week 8 |
Review of learnings/Course Evaluation Assessment 4: Short Answer Questions |
Learning Resources
Prescribed Texts
References
Other Resources
N/A
Overview of Assessment
Assessment task 1: Case Study Analysis
Assessment task 2: Role-Play
Assessment task 3: Role-play
Assessment task 4: Quiz/Short answer questions
Assessment Tasks
Assessment Task 1: Case Study Analysis
The objective of this task is to help you consolidate what you have learned during the unit, and to also demonstrate your knowledge and skills to monitor stress and the emotional well-being of self and work colleagues, and to also provide support options to address any stress related issues.
Assessment Task 2: Role Play
The objective of this assessment is for you to demonstrate your ability to facilitate a structured debriefing and seek feedback following an incident involving stress.
Assessment Task 3: Role Play
The objective of this task is for you to demonstrate your ability to facilitate a follow up support meeting that occurs after a de-briefing to monitor and address staff levels of stress and well-being.
Assessment Task 4: Knowledge Questions
The objective of this task is to demonstrate your knowledge of facilitating a workplace debriefing.
Assessment Matrix
The assessment matrix is located in Canvas at the end of each assessment task.
Other Information
N/A
Course Overview: Access Course Overview