Course Title: Recognise and respond to crisis situations

Part B: Course Detail

Teaching Period: Term1 2022

Course Code: HWSS6071C

Course Title: Recognise and respond to crisis situations

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.  

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.  

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.  

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus  

  

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.  

School: 535T Social Care and Health

Campus: City Campus

Program: C5360 - Diploma of Financial Counselling

Course Contact: Jo Wallwork

Course Contact Phone: +61 3 9925 3983

Course Contact Email: mary-josephine.wallwork@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 45

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None.

Course Description

In this course, you will develop the knowledge and skills to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services.



National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCCS019 Recognise and respond to crisis situations

Element:

E1. Identify imminent crisis situations

Performance Criteria:

1.1 Recognise and respond to signs indicating that there may be safety issues for people

1.2 Consider indicators from direct and indirect communications that suggest the presence of safety issues

1.3 Ask directly about safety issues whenever there are grounds for concern, and take immediate action based on organisation’s procedures

Element:

E2. Address immediate safety concerns

Performance Criteria:

2.1 Listen empathetically to details of current crisis situation

2.2 Affirm and strengthen links to safety and living

2.3 Provide structure and strategies for dealing with the immediate crisis through enabling thoughts and behaviours

2.4 Balance collaboration and direction according to the person’s current capacity for decision-making and coping

2.5       Identify and agree actions to reduce immediate danger and risk to others, including mobilisation of emergency assistance as required

2.6 Confirm that actions are legal, ethical, consistent with organisation policy and meet duty of care requirements

2.7 Seek advice or assistance from supervisor as required

Element:

E3. Provide referral for crisis intervention support

Performance Criteria:

3.1 Empower person to make informed choices about further help

3.2 Explore possible barriers to seeking or accepting help and develop responses

3.3 Develop a plan with the individual that includes agreed first steps to access and use informal supports and professional help

3.4 Refer to appropriate professionals as required

3.5 Complete and maintain accurate documentation

Element:

E4. Care for self

Performance Criteria:

4.1 Recognise and minimise risks to self associated with crisis support

4.2 Identify and respond to the need for supervision and debriefing

Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

In-class (campus-based and online classroom) activities:

  • teacher directed group activities/projects
  • peer teaching
  • group discussion
  • class activities to review discussions/lectures
  • role play activities

Out-of-class activities:

  • independent project-based work online and other research
  • independent study


Teaching Schedule

Course Schedule:Recognise and Respond to Crisis Semester 1  2022

Week

Topic

Week 1

Crisis and Key Considerations

  • Listen empathetically to details of current crisis situation
  • Affirm and strengthen links to safety and living
  • Provide structure and strategies for dealing with the immediate crisis through enabling thoughts and behaviours
  • Balance collaboration and direction according to the person’s current capacity for decision-making and coping

Week 2

Recognise and Respond to Crisis 

  • Identify and agree actions to reduce immediate danger and risk to others, including mobilisation of emergency assistance as required
  • Confirm that actions are legal, ethical, consistent with organisation policy and meet duty of care requirements
  • Seek advice or assistance from supervisor as required

Week 3

Safety Planning and Referral

  • Empower person to make informed choices about further help
  • Explore possible barriers to seeking or accepting help and develop responses
  • Develop a plan with the individual that includes agreed first steps to access and use informal supports and professional help
  • Refer to appropriate professionals as required
  • Complete and maintain accurate documentation

Week 4

Assessment Task 1/2/3 – Role Play Jason/Rebecca/Andrea

Week 5

Assessment Task 1/2/3 – Role Play Jason/Rebecca/Andrea

Week 6

Counsellor Self Care

  • Recognise and minimise risks to self associated with crisis support
  • Identify and respond to the need for supervision and debriefing

Please note: this outline is a guide to the sessions delivered.  Changes may need to be made to accommodate industry presenters.


Learning Resources

Prescribed Texts


References


Other Resources

Course Overview: Access Course Overview


Overview of Assessment

Your knowledge and understanding of course content is assessed through:

  • demonstrations of skills and knowledge using role play simulation/observation activities
  • knowledge questions


Assessment Tasks

This course is assessed in accordance with competency-based assessment. To demonstrate competency in this course you will need to complete the following assessment tasks to a satisfactory standard. You will receive feedback from the teacher when you have completed the assessment tasks. You should refer to the assessment plan which is available on Canvas for details of each assessment task and for detailed assessment criteria.

Assessments for this course include:

  • Assessment task 1: Role play
  • Assessment task 2: Role play
  • Assessment task 3: Role play
  • Assessment task 4: Knowledge questions


Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available with the assessment tasks on Canvas.

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: www.rmit.edu.au/students

Course Overview: Access Course Overview