Course Title: Lead and manage organisational change

Part B: Course Detail

Teaching Period: VE 2020

Class Number: 3197

Class Section: HAP1

For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.

Course Code: BUSM8749C

Course Title: Lead and manage organisational change

Important Information:

This course is delivered and assessed in a cluster with:

BSBRSK501- Manage Risk

School: 375T Vocational Design and Social Context

Campus: City Campus

Program: C6147 - Advanced Diploma of Community Sector Management

Course Contact: Clare McGlone

Course Contact Phone: +61 3 9925 7929

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes skills and knowledge required to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management strategies.


It applies to managers with responsibilities that extend across the organisation or across significant parts of a large organisation. They may have a dedicated role in human resources management, human resources development, or work in a strategic policy or planning area.


The unit takes a structured approach to change management and applies to people with considerable work experience and organisational knowledge.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBINN601 Lead and manage organisational change


1 Identify change requirements and opportunities


Performance Criteria:

1.1 Identify strategic change needs through an analysis of organisational objectives

1.2 Review existing policies and practices against strategic objectives to identify where changes are required

1.3 Monitor the external environment to identify events or trends that impact on the achievement of organisational objectives

1.4 Identify major operational change requirements due to performance gaps, business opportunities or threats, or management decisions

1.5 Review and prioritise change requirements or opportunities with relevant managers

1.6 Consult stakeholders, specialists and experts to assist in the identification of major change requirements and opportunities


2 Develop change management strategy


Performance Criteria:

2.1 Undertake cost-benefit analysis for high priority change requirements and opportunities

2.2 Undertake risk analysis and apply problem solving and innovation skills to identify barriers to change and agree and record mitigation strategies

2.3 Develop change management project plan

2.4 Obtain approvals from relevant authorities to confirm the change management process

2.5 Assign resources to the project and agree reporting protocols with relevant managers


3 Implement change management strategy


Performance Criteria:

3.1 Develop communication or education plan, in consultation with relevant groups and individuals, to promote the benefits of the change to the organisation and to minimise loss

3.2 Arrange and manage activities to deliver the communication or education plans to relevant groups and individuals

3.3 Consult with relevant groups and individuals for input into the change process

3.4 Identify and respond to barriers to the change according to risk management plans

3.5 Action interventions and activities set out in project plan according to project timetable

3.6 Activate strategies for embedding the change

3.7 Conduct regular evaluation and review and modify project plan where appropriate to achieve change program objectives

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.  

Details of Learning Activities

Classes where information is shared through talks and group discussions, and exercises are conducted to apply learning. Time in class, will also be spent working on applied assessment tasks. Note: All learning activities are delivered via remote learning in Semester 2, 2020. 

Teaching Schedule

Workshop title: Leading change

Units: BSBINN601 Lead and manage organisational change & BSBRSK501  Manage risk

date & time

Topics to be covered

Webinars 1 & 2



Webinars 3 & 4


Webinars 1 and 2

  • Change and the change management cycle
  • Identifying change requirements
  • Change management strategy
  • Risk and purpose of risk management 
  • Risk management processes
  • Risk in the change management process
  • Change management action plans

Workshop 2

  • Continuous change management processes
  • Change readiness and predicting resistance to change
  • Introducing change
  • Leading change
  • Implementing, communicating and embedding change
  • Overcoming resistance to change
  • Monitoring and evaluating change


Learning Resources

Prescribed Texts


Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through: 
The learning Lab 
The Study Support Hub 
English for uni workshops 


Overview of Assessment


Assessments will include a combination of tasks including knowledge questions and case study analysis.

Assessment Tasks

Assessment task 1 - Case study - developing a change management strategy

Assessment task 2 - Case study - implement and evaluating change management strategies

Assessment task 3 - Knowledge questions - Change knowledge

Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. 

 The assessment matrix is located in Canvas, at the end of each assessment task. 

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: 

Course Overview: Access Course Overview