Course Title: Develop workplace communication strategies
Part A: Course Overview
Program: C5345 Diploma of Community Services (Case Management)
Course Title: Develop workplace communication strategies
Portfolio: DSC Portfolio Office
Nominal Hours: 100
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Terms
Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
|
GEDU6080C |
City Campus |
TAFE |
365T Global, Urban and Social Studies |
Face-to-Face | Term1 2017, Term1 2018, Term2 2019 |
Course Contact: Melinda Brown
Course Contact Phone: 9925 4580
Course Contact Email: melinda.brown@rmit.edu.au
Course Description
This course describes the skills and knowledge required to develop communication protocols for a team or business unit.
This course applies to workers responsible for overseeing the communication of organisation-specific information to a range of internal and external stakeholders.
Pre-requisite Courses and Assumed Knowledge and Capabilities
None
National Competency Codes and Titles
|
National Element Code & Title: |
CHCCOM003 Develop workplace communication strategies |
|
Elements: |
1. Develop communication strategies 2. Establish communication protocols 3. Promote the use of communication strategies 4. Review communication practices |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Overview of Assessment
This course has three assessment tasks;
- Develop communication strategies
- Implement a communication strategy
- Short Answer Questions