Course Title: Work with diverse people

Part A: Course Overview

Program: C3393 Certificate III in Dental Assisting

Course Title: Work with diverse people

Portfolio: SEH Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

EMPL7092C

City Campus

TAFE

155T Vocational Health and Sciences

Face-to-Face or Internet or Workplace

Term2 2016

Flexible Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

EMPL7092C

City Campus

TAFE

174T School of VE Engineering, Health & Science

Face-to-Face or Internet or Workplace

VE 2017 ()

Course Contact: Ms. Suzanne Dellas Fatone

Course Contact Phone: +61 3 9341 1406

Course Contact Email: sue.fatone@rmit.edu.au



Course Description

 This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

This unit applies to all workers.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Nil



National Competency Codes and Titles

National Element Code & Title:

CHCDIV001 Work with diverse people

Elements:

1. Reflect on own perspectives

2. Appreciate diversity and inclusiveness, and their benefits

3. Communicate with people from diverse backgrounds and situation

4. Promote understanding across diverse groups


Learning Outcomes

 Refer to the elements


Overview of Assessment

Before the critical aspects of evidence are considered all prerequisites must be met.

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

  • undertaken a structured process to reflect on own perspectives on diversity
  • recognised and respected the needs of people from diverse social and cultural backgrounds in at least 3 different situations
  • selected and used appropriate verbal and nonverbal communication
  • recognised situations where misunderstandings may arise from diversity and formed appropriate responses

Assessment

Assessment: Task 1

Cultural Diversity Portfolio

Assessment: Task 2

Workplace Assessment 1

Assessment: Task 3

Workplace Assessment 1

 

Assessment Mapping Matrix

Elements/Performance Criteria Covered

Ass1

Ass 2

Ass 3

1.1

X

 

 

1.2

X

 

 

1.3

X

X

X

1.4

 

X

X

2.1

X

 

 

2.2

 

X

X

2.3

X

X

X

3.1

 

X

X

3.2

X

X

X

3.3

 

X

X

3.4

X

X

X

4.1

 

X

X

4.2

X

 

 

4.3

X

X

X

4.4

X

 

 

 

To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.