Course Title: Use communication to build relationships

Part A: Course Overview

Program: C6159 Advanced Diploma of Myotherapy

Course Title: Use communication to build relationships

Portfolio: SEH Portfolio Office

Nominal Hours: 55

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Contact: Joshua Davies

Course Contact Phone: +61 3 9925

Course Contact Email: joshua.davies@rmit.edu.au



Course Description

This unit describes the skills and knowledge to apply specific communication techniques to establish, build and maintain relationships with clients, colleagues and other stakeholders based on respect and trust.

This unit applies to work across a range of workplace contexts where workers at all levels may communicate with individuals and/or groups both in person and in writing.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no pre-requisites or this unit.

Co-requisites - Establish and manage a myotherapy practice 



National Competency Codes and Titles

National Element Code & Title:

CHCCOM002 Use communication to build relationships

Elements:

Address communication needs

Communicate with clients and co-workers

Facilitate meetings


Learning Outcomes

Please refer to the Elements of competency.


Overview of Assessment

 

Assessment may consist of written tests, in class activities, presentations & written reports.

 

Task 1

Assessment 1:

Treatment review assignment    

Task 2

Assessment 2: Facilitate workplace meeting assignment

 

To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.

 

Element/

Performance Criteria Covered

  Treatment view assignment

 Facilitate workplace meeting assignment

1.1

X

 

1.2

X

 

1.3

X

 

1.4

X

 

2.1

X

 

2.2

X

 

2.3

X

 

2.4

X

 

2.5

X

 

3.1

 

X

3.2

 

X

3.3

 

X

3.4

 

X

3.5

 

X

3.6

 

X

3.7

 

X

3.8

 

X

3.9

 

X